Service Manager

Cintas • Maumelle, AR

12d

About The Position

Cintas is seeking a Service Manager to directly manage its customer-facing Service team. The role oversees team hiring, performance, training, and day-to-day service operations while fostering a safe work environment and maintaining strong customer satisfaction. The Service Manager supports direct reports hands-on, including accompanying service representatives or visiting customers independently to help with product or service pickup and delivery. This includes driving a company-owned vehicle to customer locations and lifting, carrying, and walking products in and out of customer accounts. The position also includes performing managerial duties.

Requirements

• Valid driver's license.
• High school diploma or GED.

Nice To Haves

• Bachelor's degree or equivalent work experience.
• Management experience.
• Experience in industrial sales or customer service.
• Availability to start within two weeks after an offer is made and accepted.

Responsibilities

• Hire and manage the performance of the customer-facing Service team.
• Manage overall team performance and provide leadership that fosters a safe working environment.
• Resolve customer-related issues successfully and maintain a high level of customer satisfaction and goodwill.
• Train the team on effective sales techniques.
• Achieve sales, profit, inventory, and payroll goals.
• Manage a budget and address operational issues that affect service.
• Provide hands-on support to direct reports by accompanying service representatives or visiting customers alone when necessary.
• Assist with pickup and delivery of products or services at customer locations.
• Drive a company-owned vehicle to and from customer locations.
• Lift, carry, and walk Cintas products in and out of customer accounts.
• Perform managerial duties.

Benefits

• Comprehensive medical, dental, and vision benefits, with premiums below the national average.
• Four medical plan options, including one offered at zero cost.
• Competitive pay.
• 401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP).
• Disability, life, and AD&D insurance, 100% company paid.
• Paid time off and holidays.
• Skills development, training, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED