Service Manager

Pye-Barker Fire & Safety • Murrieta, CA

11d • $75,000 - $90,000

About The Position

The Service Manager is responsible for the operations and production of the branch’s sprinkler service department, from point of sale through implementation and customer retention. The role supports daily department workflow and manages sprinkler service projects in commercial and residential buildings, including testing, inspection, and repair of existing sprinkler systems. The manager ensures work complies with applicable codes, standards, and company safety policies; maintains accurate inspection reports and other records; and communicates work results and identified deficiencies in a timely manner. The position also involves maintaining company equipment and fleet vehicles, responding to emergency service calls as needed, keeping the work environment safe and organized, and interpreting and explaining applicable laws, codes, and regulations. The role requires the ability to act in a lead capacity, flexibility with scheduling, and travel when needed. Physical duties include frequent standing, walking, handling, reaching, and bending, with occasional lifting or moving of heavy objects, as well as activities such as climbing, pushing, pulling, and repetitive motion.

Requirements

• Ability to act in a lead capacity.
• NICET certification and knowledge of NFPA standards, including 70 and 72.
• Familiarity with commercial and residential fire sprinkler systems.
• Good interpersonal skills and ability to work both in a team environment and independently.
• Clean driving record and reliable transportation to and from the office or job site.
• Flexibility with scheduling requirements.
• Ability to perform the stated physical requirements, including standing, walking, handling, reaching, stooping, kneeling, crouching, crawling, and occasionally lifting or moving heavy objects.

Nice To Haves

• Blue card preferred.

Responsibilities

• Support the daily workflow and operations of the department.
• Manage sprinkler service projects in commercial and residential buildings.
• Manage testing, inspection, and repair of existing sprinkler systems.
• Ensure inspections are conducted in accordance with applicable codes and standards.
• Complete detailed inspection reports and document deficiencies or issues.
• Document and communicate completed work results accurately and promptly.
• Protect, maintain, and ensure proper use of company equipment.
• Inspect and maintain fleet vehicles and related equipment, submitting repair requests as needed to ensure safe operation.
• Ensure work follows company safety policies, including driver safety and PPE requirements.
• Respond to emergency service calls as needed.
• Maintain a clean, organized, and safe work environment.
• Apply knowledge of industry principles, practices, codes, and regulations related to the work.
• Review official documents for completeness and accuracy.
• Recognize, document, and report deviations identified through inspection programs.
• Interpret, apply, and explain applicable laws, codes, and regulations.
• Maintain accurate records, reports, and documentation.
• Adhere to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Travel when needed.
• Perform other duties as assigned by management.

Benefits

• Medical, dental, and vision coverage.
• Company-paid life insurance.
• Company-paid short-term disability.
• 401(k) with employer match.
• Paid vacation and company holidays.
• Training and career development.
• Company vehicle, if applicable to the job.
• Immediate qualification for the ALL In Ownership Plan for eligible full-time employees.
• Excellent pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed