Service Coordinator Jobs

About The Position

Requirements

• Previous customer service, cash handling, or financial institution experience.
• Detail-oriented and organized.
• Comfortable multitasking on the phone, computer, and with members at the same time.
• Able to thrive in a fast-paced environment and remain calm and courteous when busy.
• Proficient with Microsoft 365 products such as Word, Excel, and Teams.
• Teamwork mentality and willingness to work with others toward branch and credit union goals.
• Positive outlook and ability to provide excellent service.

Responsibilities

• Create a positive first impression and provide five-star service to guests visiting the credit union.
• Serve as a liaison for members, non-members, new hires, job applicants, vendors, board members, and executives.
• Direct traffic, monitor secure areas, attend to guests waiting in the lobby, and oversee lobby activity.
• Perform miscellaneous tasks and teller-related functions in accordance with established policies and procedures.
• Maintain a positive, welcoming attitude and professional, polished image.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) with dollar-for-dollar matching up to 6%
• Paid vacation
• Paid sick leave
• Company events, including an annual Awards Banquet, Employee Family Day, and 4th of July Fiesta
• Opportunities to participate in community volunteer events through Texell Serves