Case Manager/Service Coordinator - Goose Creek, SC

Care Lync•Goose Creek, SC

About The Position

Care Lync is a social services agency providing Support Coordination, Service Coordination, and Case Management to adults with intellectual, developmental, and physical disabilities and Autism Spectrum Disorder who are enrolled in the Department of Human Services Medicaid Waiver Program. Support Coordinators help adults navigate, understand, and secure services needed to live independently in their homes and communities. The Support Coordinator / Service Coordinator / Case Manager provides case management activities for clients assigned to a consolidated care team. The role develops individualized care management plans, implements them by brokering and coordinating services, and monitors and evaluates clinical outcomes to help ensure professional, comprehensive, and cost-effective service delivery. The position helps locate, coordinate, and monitor needed services and supports through development and implementation of the Individual Support Plan (ISP). It also assists people receiving services in identifying and communicating their requests and needs, which may include housing, medical, social, vocational, and other community services.

Requirements

Bachelor’s degree (BS/BA) in related coursework.
Experience with Microsoft Office and state-maintained databases.
Maintain proficiency in company-sponsored training and certifications.
Maintain CPR/First Aid certification and current state-related clearances.
Successfully complete and maintain training courses required or amended by program regulations.
Valid driver’s license, personal vehicle insurance coverage for liability, and current vehicle registration; copies must be kept on file with Care Lync.
Immediately inform a supervisor of any change in auto insurance agency or policy, automobile registration, or driver’s license status.

Responsibilities

Complete assessments to identify each participant’s needs and preferences for service delivery.
Develop a Person-Centered Service Plan for each participant and modify it at least annually or when there is a significant medical or social change.
Provide information that enables participants to make fully informed choices of service providers.
Ensure that the Behavioral Support Plan and Crisis Plan, when applicable, are consistent with the ISP.
Immediately report incidents of participant abuse, neglect, or exploitation to a supervisor or director.
Coordinate with individuals and entities involved in participants’ physical or behavioral care, including other care coordinators, to support seamless coordination of physical, behavioral, and support services.
Research and develop alternative solutions to participants’ needs.
Maintain confidentiality of sensitive materials and private health information.
Attend required trainings and recertification classes.
Confer regularly with supervisors or directors about participants’ needs, abilities, learning levels, and physical limitations.
Travel to participants as needed; the posting states that travel is 50%.