Case Manager/Service Coordinator - Summerville, SC

Care Lync•Summerville, SC

About The Position

Care Lync is a social services agency providing Support Coordination, Service Coordination, and Case Management to adults with intellectual, developmental, and physical disabilities and autism spectrum disorder who are enrolled in the Department of Human Services Medicaid Waiver Program. Support Coordinators help adults navigate, understand, and secure services that enable them to live independently in their homes and communities. The Support Coordinator/Service Coordinator/Case Manager provides case management for clients assigned to a consolidated care team. The position develops individualized care management plans, implements them by brokering and coordinating services, and monitors and evaluates clinical outcomes to ensure services are professional, comprehensive, and cost-effective. The role helps locate, coordinate, and monitor needed services and supports through development and implementation of the Individual Support Plan (ISP). It also assists participants in identifying and communicating requests and needs for services and supports, which may include housing, medical, social, vocational, and other community services. The role involves 50% travel to participants as needed.

Requirements

Bachelor of Science or Bachelor of Arts degree in related coursework.
At least 3 years of related experience providing case management to individuals with intellectual disabilities, autism spectrum disorders, or physical disabilities.
Experience with Microsoft Office and state-maintained databases.
Maintain proficiency in company-sponsored training and certifications.
Maintain CPR/First Aid certification and current state-related clearances.
Successfully complete and maintain training courses required or amended by program regulations.
Valid driver’s license, personal vehicle insurance coverage for liability, and current vehicle registration; copies must be maintained on file with Care Lync.

Responsibilities

Complete assessments to identify each participant’s needs and preferences for service delivery.
Develop a Person-Centered Service Plan for each participant and modify it at least annually or when there is a significant medical or social change.
Provide information that enables participants to make fully informed choices about providers.
Ensure the Behavioral Support Plan and Crisis Plan, when the participant has a Behavior Specialist, are consistent with the ISP.
Immediately report incidents of participant abuse, neglect, or exploitation to a supervisor or director.
Coordinate with individuals and entities involved in participants’ physical or behavioral care, including other care coordinators, to support seamless coordination of physical, behavioral, and support services.
Research and develop alternative solutions to participants’ needs.
Maintain confidentiality of sensitive materials and individuals’ private health information.
Attend required trainings and recertification classes.
Confer regularly with supervisors and directors regarding participants’ needs, abilities, learning levels, and physical limitations.
Travel to participants as needed, approximately 50% of the time.
Immediately inform a supervisor of any change in auto insurance agency or policy, automobile registration, or driver’s license status.