STORE MANAGER - SUMMERVILLE, SC STORE #11431

Dollar General•Summerville, SC

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, retention, training, performance management, and compliance with company policies and applicable labor laws. The Store Manager also maintains store operations, inventory, merchandising, financial controls, customer service, safety, security, and required documentation. The manager ensures the store is properly staffed and opened and closed each day, personally opening at least twice a week and closing at least twice a week. The position involves frequent walking and standing, handling merchandise and equipment, occasional lifting, driving to meetings and other stores, and working in a fast-paced environment with occasional exposure to weather, cleaning solutions, and freezer cold.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and deal with a variety of situations.
  • Valid driver's license.
  • High school diploma or equivalent preferred.
  • One year of management experience in a retail environment preferred.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in compliance with federal and state labor laws and company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and take disciplinary action up to and including termination.
  • Recommend employee pay rates and advancement.
  • Regularly communicate performance, conduct, and safety expectations, and coordinate meetings and events concerning safety, security, and policies.
  • Ensure the store is staffed and effectively opened and closed each day; open the store at least twice per week and close it at least twice per week.
  • Evaluate operating statements for business trends, including sales, profitability, and turn, as well as expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review the ordering plan, seasonal direction, and inventory management issues weekly; and follow up on BSR and cycle counts.
  • Facilitate efficient merchandise staging, stocking, and storage in accordance with company work processes.
  • Ensure merchandise presentation follows established practices and use fixtures properly, including presentation, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Maintain store financial integrity through cashier accountability, key control, company security practices, and cash-control procedures.
  • Provide leadership in superior customer service.
  • Maintain a clean, well-organized store and a safe and secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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