Supports Coordinator - Erie County
About The Position
Service Coordination Unlimited is seeking a compassionate and dedicated Supports Coordinator to help program participants achieve person-centered goals and live as independently as possible. This work-from-home position requires travel throughout Erie County and surrounding areas. The coordinator assesses, secures, and monitors services and supports, responds to participant needs, and ensures required standards and timeframes are met. The role also includes detailed documentation, training and support for participants and consumer employees, database maintenance, and helping participants access habilitation, vocational, and other services.
Requirements
- Bachelor’s degree with a minimum of 12 eligible credits.
- Valid driver’s license and dependable transportation.
- Ability to travel throughout Erie County and surrounding counties.
- Proficiency with computer systems and technology relevant to the role.
- Ability to reach, stretch, stoop, sit, walk, and stand, and to lift up to 20 pounds independently.
Nice To Haves
- Degree in social work, psychology, or a related field preferred.
- At least three years of case management experience, especially within the Pennsylvania Office of Developmental Programs, preferred.
- Practicum experience is a plus.
- Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork.
Responsibilities
- Assess, identify, secure, and monitor services and supports for program participants based on their individual needs.
- Respond to participant needs through various communication methods and remain attentive to their requirements.
- Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting.
- Document visits and contacts in a detailed, person-centered manner in all required systems.
- Provide training and support to participants and consumer employees in managing direct care services.
- Maintain and use internal databases to track participant information and encounters.
- Help participants obtain habilitation, vocational, and other services.
- Demonstrate company values in interactions and duties.
- Travel throughout Erie County and surrounding areas.
Benefits
- Sign-on bonus available.
- Comprehensive benefits package.
- Professional development opportunities, continuous learning, and career advancement.
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What This Job Offers
Job Type
Full-time
