Supports Coordinator - Erie County

Service Coordination Unlimited Inc • Erie, PA

6d • Remote

About The Position

Service Coordination Unlimited is seeking a compassionate and dedicated Supports Coordinator to help participants achieve person-centered goals and live as independently as possible. The role involves assessing, identifying, securing, and monitoring services and supports based on participants’ needs; responding to participants through various communication methods; and assisting them in obtaining habilitation, vocational, and other services. The coordinator also provides training and support to participants and consumer employees who manage direct care services.

This is a work-from-home position that requires travel throughout Erie County and surrounding areas. The coordinator must meet compliance standards and timeframes for assessments, service plans, visits, calls, and incident reporting, and document visits and contacts in required systems. The position also involves maintaining internal databases and demonstrating company values in interactions and duties.

Requirements

• Bachelor’s degree with a minimum of 12 eligible credits.
• Valid driver’s license and dependable means of transportation.
• Ability to travel throughout Erie County and surrounding counties.
• Proficiency in computer systems and technology relevant to the role.
• Ability to reach, stretch, stoop, sit, walk, and stand, and lift up to 20 pounds independently.

Nice To Haves

• Degree in social work, psychology, or a related field.
• At least three years of experience in case management, especially within the Pennsylvania Office of Developmental Programs.
• Practicum experience.
• Strong communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork.

Responsibilities

• Assess, identify, secure, and monitor services and supports for program participants based on their individual needs.
• Respond to participant needs through various communication methods and remain attentive to their requirements.
• Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting.
• Document each visit and contact in a detailed, person-centered manner in all required systems.
• Provide training and support to participants and consumer employees in managing direct care services.
• Maintain and use internal databases to track participant information and encounters.
• Help participants obtain habilitation, vocational, and other services.
• Demonstrate company values consistently in interactions and duties.

Benefits

• Sign-on bonus available.
• Comprehensive benefits package.
• Opportunities for continuous learning and career advancement.
• Supportive team environment emphasizing collaboration, inclusivity, and personal growth.

What This Job Offers

• Job Type: Full-time