Service Coordinator-Tuzigoot Village

National Church Residences•Cottonwood, AZ

6d•Onsite

About The Position

National Church Residences is seeking a part-time Service Coordinator for Tuzigoot Village, an affordable senior housing community in Cottonwood, Arizona, serving adults aged 62 and over. The coordinator will advocate for residents and connect them with community programs and services that support their quality of life, independence, and ability to age in place. The role is scheduled Tuesday through Thursday, 9:00 a.m. to 1:00 p.m., for 12 hours per week, at $22.00 per hour. The Service Coordinator will assess residents’ needs, develop individualized service plans, connect residents with community resources, and organize programs that support physical, emotional, and social well-being. The role also includes maintaining a directory of local services, building relationships with residents and partners, and collaborating with property management to help residents remain safe and successfully housed.

Requirements

At least 2 years of experience in social services; experience with seniors, individuals with disabilities, or housing/community-based settings is preferred.
Knowledge of local resources and government programs such as Medicaid, Medicare, SNAP, transportation, and home health services.
Ability to advocate, organize, solve problems, and follow through to connect residents with support.
Strong communication, documentation, and organizational skills, with attention to detail in record keeping and service planning.
Comfort using Microsoft Office and case management systems for documentation and reporting.
Compassionate, resident-centered approach and commitment to confidentiality and empowering independent living.

Nice To Haves

Bachelor’s degree in social work, human services, or a related field (preferred).
Experience working with seniors, individuals with disabilities, or in housing/community-based settings.

Responsibilities

Engage residents to identify needs and refer them to community agencies when necessary.
Help residents access and use community services, including housekeeping, meals, transportation, personal services, financial assistance, day care, and counseling.
Manage internal and external relationships using appropriate communication and interpersonal skills.
Build relationships with residents, conduct comprehensive assessments, and create individualized service plans that support aging in place.
Organize and promote wellness, educational, and life-skills programs addressing physical, emotional, and social well-being.
Maintain an up-to-date directory of community-based services, identify low-cost providers, and advocate for residents by negotiating discounts when possible.
Provide high-quality customer service by addressing residents’ concerns and helping them navigate daily challenges.
Collaborate with property management and external partners to support residents’ safety and successful housing.