Tiny Homes-Village Coordinator

Puyallup Tribe of Indians•Tacoma, WA

About The Position

The Village Coordinator monitors activities at the Tiny Homes Village and maintains a safe environment for residents. The position provides emergency coverage as needed and works closely with other Village staff. It has no supervisory duties, though the Coordinator may guide other staff working at the Village. The role is full-time at 40 hours per week, with a schedule that may include evenings, graveyard shifts, weekends, and holidays, and may require covering other shifts. Work takes place in an office, at the Village, and in the field, including outdoors in varying weather conditions. The role involves close contact with residents and exposure to potentially stressful or hazardous conditions, including people who may be upset or agitated and contagious diseases. The Coordinator builds relationships with residents; supports move-in and move-out processes; monitors visitors and village activity; maintains logs and reports; accepts donations and tracks inventory; and provides on-site assistance while enforcing village rules and guest policies. Duties also include cleaning and maintaining common areas and grounds, preparing vacant units, coordinating repairs and vendors, managing supplies, preparing meals and snacks, and responding to residents’ questions and concerns. The Coordinator shares information with the Referral Coordinator and Director, may document case notes and referral assistance, maintains awareness during shifts, and follows building safety protocols. Applicants must meet the education and experience requirements and be able to work with residents experiencing homelessness and other complex circumstances. The role requires sensitivity to Native American customs and culture, sound communication and conflict-resolution skills, discretion, and the ability to remain calm in crisis situations. A predictable and reliable schedule is required. A criminal history and background inquiry is required before and periodically during employment; drug screening may occur before hire and during employment.

Requirements

High school diploma or GED, or one year of related experience or training, or an equivalent combination of education and experience.
One year of combined experience working with homeless or other high-risk populations, or relevant lived experience. Work experience may substitute for personal experience if the applicant can demonstrate ability to perform the duties.
Previous experience providing assistance or services to clients in a Native American community.
Beginner-level computer skills in Word, Excel, and Outlook.
Ability to write incident reports and routine reports and correspondence.
Strong verbal and written communication, problem-solving, and conflict-resolution skills.
Ability to work any assigned shift, including evenings, graveyard shifts, weekends, and holidays.
Ability to work with sensitivity to cultural, race, gender, mental health, and class issues, and demonstrated commitment to low-income housing and ending homelessness.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; communicate information and directions effectively; and speak before groups.
Ability to perform basic arithmetic and compute rates, ratios, and percentages and interpret bar graphs.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and solve problems involving several concrete variables in standardized situations.
Complete criminal history and background inquiries before and periodically throughout employment; convictions are assessed case by case.
Minimum of two years of documented recovery from substance or chemical dependency issues, or no prior history or diagnosis of chemical misuse, abuse, or dependency; must remain substance-abuse-free and submit to pre-employment, random, or reasonable-suspicion drug screening.
Sensitivity to and knowledge of Native American customs, traditions, and culture.
Ability to maintain appropriate and ethical boundaries with program patrons and use effective teaching and modeling methods.
Ability to remain calm in crisis situations and interact with the public tactfully, pleasantly, and courteously.
Commitment to confidentiality; knowledge and understanding of HIPAA and relevant Puyallup Tribal policies, with confidentiality incorporated into daily work habits.
Willingness to attend training and classes as recommended and directed by the supervisor.
Ability to maintain a predictable and reliable schedule during the required shift.
Valid, unrestricted Washington State driver’s license and proof of insurance preferred. The license must permit driving a GSA vehicle under the Tribe’s Vehicle Use Policy; otherwise, reliable transportation to arrive on time for every scheduled shift is required.

Nice To Haves

Valid, unrestricted Washington State driver’s license and proof of insurance.

Responsibilities

Build effective relationships with residents and foster a safe, clean, and peaceful village environment.
Assist residents with move-in and move-out paperwork.
Monitor individuals entering and exiting the Village, maintain logs, and complete incident reports.
Accept donations and update inventory tracking.
Maintain an on-site presence, assist villagers, and enforce village rules and guest policies.
Perform daily maintenance, including removing garbage, cleaning common areas, replenishing bathroom and general-area supplies, and maintaining the grounds.
Assist with village meetings and assign daily and weekly duties to villagers.
Prepare vacant units through light maintenance, painting, repairs, cleaning, and timely vendor coordination; use required PPE.
Maintain and order basic supplies, including kitchen supplies.
Prepare and cook meals and snacks during shifts and clean the kitchen as needed.
Respond to villagers’ concerns and questions.
Provide information and feedback to the Referral Coordinator and Director about ongoing operations and residents’ welfare.
Document case notes, incident reports, referral assistance, and other records as needed.
Remain alert throughout the shift and manage visitor sign-in and sign-out.
Understand and implement building safety protocols when needed.
Provide emergency coverage and cover other shifts as required.
Perform other duties as assigned.