Tiny Homes-Village Coordinator

Puyallup Tribe of Indians•Tacoma, WA

About The Position

The Village Coordinator monitors activities at the Tiny Homes Village and maintains a safe environment for residents. The position provides an on-site presence, assists residents, enforces village rules and guest policies, and provides emergency coverage as needed. The Coordinator works closely with other Village staff and shares operational information with the Referral Coordinator and Director. The role includes supporting residents with move-in and move-out paperwork, monitoring entry and exit, maintaining logs and incident reports, accepting donations, tracking and ordering supplies, and helping organize village meetings. Daily duties include cleaning common areas and the kitchen, removing garbage, replenishing supplies, groundskeeping, preparing and cooking meals and snacks, and preparing vacant units through cleaning, painting, light maintenance, repairs, and vendor coordination. The Coordinator may document case notes, incident reports, and referral assistance, and must remain alert throughout the shift and follow building safety protocols. This is a 40-hour-per-week, full-time position reporting to the Director. The schedule may include evenings, graveyard shifts, weekends, and holidays, and the employee may be asked to cover other shifts. Work takes place in an office, at the Village, and in the field, including outdoors. The role involves frequent close contact with residents, including people experiencing homelessness, disability, mental health challenges, substance dependency, or other vulnerable circumstances. The work may be stressful and may involve upset or hostile individuals, exposure to contagious diseases, and hazardous conditions.

Requirements

High school diploma or GED; or one year of related experience and/or training; or an equivalent combination of education and experience.
One year of combined experience working with homeless or other high-risk populations, or relevant lived experience. Work experience may substitute for personal experience if the applicant can demonstrate the ability to perform the job duties.
Experience providing assistance or services to clients in a Native American community.
Beginner computer skills in Microsoft Word, Excel, and Outlook.
Ability to write incident reports.
Ability to work any assigned shift, including weekends, evenings, graveyard shifts, and holidays; maintain a predictable and reliable schedule and cover other shifts as required.
Excellent problem-solving, conflict-resolution, and communication skills.
Ability to work sensitively with cultural, race, gender, mental health, and class issues, and demonstrated commitment to low-income housing and ending homelessness.
Ability to convey and receive ideas, information, and directions; communicate effectively verbally and in writing; interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups.
Ability to perform basic arithmetic, compute rates, ratios, and percentages, and draw and interpret bar graphs.
Ability to use common-sense reasoning to follow written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Complete criminal history and background inquiries before employment and periodically during employment; convictions are assessed case by case.
Must have at least two years of documented recovery from substance or chemical dependency, or no prior history or diagnosis of chemical misuse, abuse, or dependency; must remain substance-abuse-free.
Submit to pre-employment and random drug screening, or screening based on reasonable suspicion during employment.
Demonstrate sensitivity to and knowledge of Native American customs, traditions, and culture.
Maintain appropriate and ethical boundaries with program patrons.
Use effective teaching and modeling methods when interacting with program patrons.
Remain calm in crisis situations and deal with the public tactfully, pleasantly, and courteously.
Respect the confidential nature of the program, understand HIPAA and relevant Puyallup Tribal policies, and incorporate confidentiality into daily work habits.
Attend training and classes as recommended and directed by the supervisor.
Valid unrestricted Washington State driver’s license and proof of insurance are preferred. The license must allow driving a GSA vehicle under the Tribe’s Vehicle Use Policy. Applicants without a valid driver’s license must provide proof of reliable transportation to arrive on time for each scheduled shift.

Nice To Haves

Valid unrestricted Washington State driver’s license and proof of insurance.

Responsibilities

Build effective relationships with residents.
Foster a safe, clean, and peaceful environment in the Tiny Homes Village.
Assist residents with move-in and move-out paperwork; monitor people entering and exiting; maintain logs and complete incident reports.
Accept donations and update inventory tracking.
Maintain an on-site presence, assist villagers, and enforce village rules and guest policies.
Perform daily maintenance, including removing garbage, cleaning common areas, replenishing bathroom and general-area supplies, and maintaining the grounds.
Assist with village meetings and assign daily and weekly duties to villagers.
Prepare vacant units through light maintenance, painting, repairs, cleaning, and timely vendor coordination; use required personal protective equipment.
Maintain and order basic supplies, including kitchen supplies.
Prepare and cook meals and snacks during shift times and clean the kitchen as needed.
Respond to villagers’ concerns and questions.
Provide the Referral Coordinator and Director with information and feedback about ongoing operations and residents’ welfare.
Document case notes, incident reports, referral assistance, or other records as needed.
Remain alert throughout the shift and sign visitors in and out.
Understand and implement building safety protocols when needed.
Provide guidance to other Village staff as needed.
Perform other duties as assigned.