Service Technician - West Village

Greystar•Mansfield, MA

1d•$24 - $26•Onsite

About The Position

This position performs technical and mechanical work to ensure the physical aspects of buildings, grounds, amenities, and common areas meet the company’s standards for cleanliness, appearance, safety, and functionality. The technician completes resident service requests and preventative maintenance, prepares vacant apartments for leasing and move-ins, maintains supplies and records, and helps maintain grounds and shared areas. The role also supports cost-control efforts, safety compliance, property inspections, and quality checks of contractor work.

Requirements

Certified Service Technicians must have EPA Type 1 and II or Universal certification for refrigerant recycling.
All Service Technicians must have certifications required by applicable state and local jurisdictions.
A valid driver’s license is required to operate a golf cart on the property when applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule that includes on-call duties during evenings, weekends, and holidays.
Ability to travel occasionally or regularly, as needed, to assist other properties or attend training, business meetings, and other work-related activities.

Responsibilities

Complete resident-requested work orders and preventative maintenance by diagnosing problems and making repairs in accordance with company policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and new move-ins by completing pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting the work.
Track materials and supplies used, return unused items to the appropriate location, and notify the maintenance supervisor when items need to be reordered.
Complete service-request documentation and other paperwork accurately and on time.
Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control programs by repairing parts when practical, avoiding waste, and using tools and equipment correctly.
Attend and participate in routine safety meetings, complete required OSHA and other safety training, and promptly and accurately report accidents and incidents.
Periodically inspect contractor, vendor, and service-provider work to verify that work, materials, and services meet required quality standards, scope, and specifications.
Assist with routine and periodic property inspections, identify safety and risk-management concerns, help keep the property in good repair, and communicate physical property needs to management.

Benefits

Competitive medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is available at no cost.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
Onsite housing discounts at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company matching up to 6% of pay after six months of service.
Paid parental leave and a lifetime fertility-benefit reimbursement of up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.