Provider Service Coordinator

Community Options, Inc.•Lubbock, TX

About The Position

Community Options, Inc., a national nonprofit agency providing services to individuals with disabilities in 11 states, is seeking an experienced Provider Service Coordinator in Lubbock, Texas. The Provider Services Coordinator assesses the needs of individuals with intellectual and developmental disabilities and identifies potential support services. The coordinator arranges support services that promote the development of physical, intellectual, emotional, and social life skills. This is an on-call position.

Requirements

  • High school diploma or GED and two years of experience supporting individuals with developmental disabilities.
  • Valid driver’s license and satisfactory driving record.
  • Team-oriented, with demonstrated leadership experience.
  • Experience solving problems while managing multiple priorities.
  • Ability to establish a comfortable and supportive relationship with individuals receiving support.
  • Successful completion of criminal background, central registry, child abuse registry, and drug-testing checks is a condition of employment.

Nice To Haves

  • Bachelor’s degree; may be required in some states.

Responsibilities

  • Advocate for the needs and choices of individuals receiving support.
  • Help determine appropriate support services during placement and transition.
  • Develop and update Individual Support Plans (ISP) and Person-Centered Plans (PCP) with an interdisciplinary team, including concerns, observations, and behavioral developments.
  • Develop and monitor training goals and objectives aligned with the ISP/PCP.
  • Communicate with individuals’ families and guardians as needed.
  • Identify, develop, and coordinate community resources and support.
  • Submit required documentation to maintain eligibility for government assistance programs.
  • Complete program documentation and billable records accurately and on time.
  • Actively participate on each individual’s planning team.
  • Perform direct support professional duties when necessary to address staffing needs.
  • Cooperate with licensing and department staff during inspections, inquiries, or investigations.
  • Perform additional tasks and responsibilities as assigned.

Benefits

  • Medical, dental, and vision insurance benefits
  • Paid holidays, including a birthday holiday
  • Generous paid time off
  • Employee incentive and discount programs
  • 403(b) retirement plan
  • Career growth opportunities
  • University partnerships that include tuition reduction
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