Provider Service Coordinator

Community Options, Inc.•Pflugerville, TX
•$44,000

About The Position

Community Options, Inc., a national nonprofit agency providing services to individuals with disabilities in 12 states, is hiring a Provider Service Coordinator in Austin / Pflugerville, Texas. The role assesses the needs of people with intellectual and developmental disabilities and identifies potential support services. It coordinates services that promote the development of physical, intellectual, emotional, and social life skills. The starting salary is $44,000 per year.

Requirements

  • High school diploma or GED and two years of experience supporting individuals with developmental disabilities.
  • Valid driver’s license and satisfactory driving record.
  • Team-oriented, with demonstrated leadership experience.
  • Experience solving problems across multiple priorities.
  • Ability to establish a comfortable and supportive relationship with individuals receiving support.
  • Successful completion of criminal background, central registry, child abuse registry, and drug-testing checks is required for employment.

Nice To Haves

  • Bachelor’s degree preferred; may be required in some states.

Responsibilities

  • Advocate for the needs and choices of individuals receiving support.
  • Help determine appropriate support services during placement and transition.
  • Develop and update Individual Support Plans (ISP) or Person-Centered Plans (PCP) with an interdisciplinary team, documenting concerns, observations, and behavioral developments.
  • Develop and monitor training goals and objectives that align with the ISP or PCP.
  • Communicate with individuals’ families and guardians as needed.
  • Identify, develop, and coordinate community resources and support.
  • Submit required documentation to maintain eligibility for government assistance programs.
  • Ensure program documentation and billable records are accurate and timely.
  • Serve as an active member of each individual’s planning team.
  • Perform direct support professional duties as necessary when staffing needs arise.
  • Cooperate with licensing and department staff during inspections, inquiries, or investigations.
  • Perform additional tasks and responsibilities as assigned.

Benefits

  • Medical, dental, and vision insurance benefits.
  • Paid holidays, including a birthday holiday.
  • Generous paid time off.
  • Employee incentive and discount programs.
  • 403(b) retirement plan.
  • Career growth opportunities.
  • University partnerships that include tuition reduction.
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