Service Coordinator
About The Position
CTF Illinois is seeking a compassionate, adaptable, and motivated Service Coordinator to provide leadership and clinical oversight across multiple day program locations. The role provides temporary leadership support during staff vacancies, leaves of absence, new program start-ups, and other operational needs, while ensuring high-quality services, regulatory compliance, and continuity of care. The position involves travel between program locations based on operational needs. Schedule is full-time, Monday–Friday, 8:00 AM–4:00 PM, with hours that may vary based on program needs. The listed pay range is $21.50–$23.50 per hour; another section lists $21–$23.50 per hour.
Requirements
- Bachelor's or Master's degree in Social Work, Psychology, Counseling, Rehabilitation Counseling, Education, Family Therapy, Vocational Counseling, or a related Human Services field.
- Meet qualifications for QIDP and QMHP certification/training.
- Minimum one year of experience working with individuals with intellectual and developmental disabilities (I/DD) and/or mental illness.
- Valid Illinois driver's license with an acceptable driving record.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
Nice To Haves
- Previous experience as a Direct Support Professional (DSP) or Registered Behavior Technician (RBT).
- Previous QIDP and/or QMHP certification.
- Additional experience supporting individuals with developmental disabilities.
Responsibilities
- Lead and support day program operations across multiple CTF Illinois locations.
- Supervise, coach, and develop direct care staff to ensure quality services.
- Deliver person-centered programs that promote independence, choice, and community inclusion.
- Coordinate services with individuals, families, guardians, and interdisciplinary teams.
- Monitor documentation, financial records, and program compliance with agency, state, and federal requirements.
- Ensure the health, safety, and rights of individuals receiving services.
- Provide crisis intervention, behavioral support, and operational guidance as needed.
- Conduct site visits, quality assurance reviews, and continuous improvement activities.
- Travel between program locations to provide leadership support based on operational needs.
Benefits
- Comprehensive health insurance
- Optional vision, dental, critical illness, and accident insurance
- Company-paid short-term and long-term disability insurance
- Company-paid life insurance
- Paid holidays, sick time, and accrued vacation
- 401(k) retirement plan with company match
- Cell phone stipend
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
