Retail Manager Jobs

About The Position

Requirements

• At least 5 years of retail store manager experience.
• Automotive service writing experience.
• Excellent customer service disposition.
• Strong communication skills.
• Ability to lead and motivate teammates.
• Team-building skills.
• Ability to follow directions and processes.
• Ability to use computers and software.
• Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
• Valid driver's license.

Responsibilities

• Manage and direct automotive and general service technicians in shop operations.
• Listen to customers, consult with them, and deliver exceptional customer service.
• Follow up with customers about requested services and estimated completion times.
• Oversee complete vehicle inspections and make comprehensive service recommendations.
• Create computerized repair orders and source parts.
• Present and discuss pricing estimates with customers and promote shop service specials.
• Lead, manage, and train the team in alignment with the company's vision, purpose, core values, and employee creed.
• Supervise up to ten employees.
• Oversee technicians' inspections, diagnosis, and repair of domestic, European, and Asian cars and light trucks.
• Maintain inventory counts.
• Maintain the cleanliness and organization of the facility.
• Perform other duties as assigned.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Paid time off, including holiday and vacation
• Paid training
• 401(k)
• 401(k) matching
• Performance-based bonus
• Competitive salary
• Employee discounts on products and services
• Professional development reimbursement
• Five-day work week
• Bi-weekly pay