Experienced Retail Automotive Service Manager
About The Position
Midas is seeking an experienced retail automotive service manager to lead the shop and its technicians. The role is suited to a sales-focused leader who drives business, provides excellent customer care, and helps technicians succeed. Compensation is performance-based, with a stated salary range of $65,000–$100,000+ annually plus bonuses, including an uncapped bonus opportunity. The manager oversees shop operations, customer service, vehicle inspections and repair recommendations, estimates, team leadership, inventory, and facility organization. The role includes supervising up to ten employees and working a flexible retail schedule that may include weekends, evenings, and holidays.
Requirements
- At least 5 years of retail store manager experience.
- Automotive service writing experience.
- Excellent customer service disposition.
- Strong communication skills.
- Ability to lead and motivate teammates.
- Team-building skills.
- Ability to follow directions and processes.
- Ability to use computers and software.
- Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
- Valid driver’s license.
Responsibilities
- Manage and direct automotive and general service technicians in shop operations.
- Listen to customers, consult with them, and deliver exceptional customer service.
- Follow up with customers about requested services and estimated completion times.
- Oversee complete vehicle inspections and provide comprehensive recommendations.
- Build computerized repair orders and source parts.
- Present and discuss pricing estimates with customers and promote shop service specials.
- Lead, manage, and train the team in alignment with the company’s vision, purpose, core values, and employee creed.
- Supervise up to ten employees.
- Oversee technicians’ inspections, diagnoses, and repairs of domestic, European, and Asian cars and light trucks.
- Maintain inventory counts.
- Maintain the cleanliness and organization of the facility.
- Perform other duties as assigned.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Paid time off, including holiday and vacation time
- Paid training
- 401(k)
- 401(k) matching
- Performance-based bonus, including an uncapped bonus opportunity
- Employee discounts on products and services
- Professional development reimbursement
- Bi-weekly pay
- Five-day work week
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
