Experienced Retail Automotive Service Manager

Midas • Hobart, IN

9d

About The Position

Midas is seeking an experienced retail automotive service manager to lead its shop and drive business through customer service, sales, and team leadership. The position offers a salary plus uncapped, performance-based bonuses, with compensation listed as $60,000–$130,000 per year. The posting also describes salary plus bonuses of $65,000–$100,000+ annually.

The manager directs automotive and general service technicians, oversees customer interactions and vehicle service workflows, and helps technicians succeed. The role supervises up to ten employees and includes responsibility for inspections and repairs involving domestic, European, and Asian cars and light trucks, as well as inventory and facility organization. The position follows a flexible retail schedule that may include weekends, evenings, and holidays, with a five-day work week.

Requirements

• At least 5 years of retail store manager experience.
• Automotive service writing experience.
• Excellent customer service disposition.
• Strong communication skills.
• Ability to lead and motivate teammates.
• Team-building skills.
• Ability to follow directions and processes.
• Ability to use computers and software.
• Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
• Valid driver's license.

Responsibilities

• Deliver exceptional customer service by listening to and consulting with customers.
• Follow up with customers about requested services and estimated completion times.
• Oversee complete vehicle inspections and make comprehensive recommendations.
• Build computerized repair orders and source parts.
• Present and discuss pricing estimates with customers and promote shop service specials.
• Lead, manage, and train the team in alignment with the company's vision, purpose, core values, and employee creed.
• Supervise up to ten employees.
• Oversee technicians' inspections, diagnosis, and repairs of domestic, European, and Asian cars and light trucks.
• Maintain inventory counts.
• Maintain the cleanliness and organization of the facility.
• Perform other duties as assigned.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Paid time off, including holiday and vacation time
• Paid training
• 401(k)
• 401(k) matching
• Performance-based bonus
• Employee discounts on products and services
• Professional development reimbursement
• Competitive salary

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed