Experienced Retail Automotive Service Manager
About The Position
Midas is seeking an experienced retail automotive service manager to lead the shop and drive business through sales leadership, customer care, and support for technicians. The role manages and directs automotive and general service technicians and supervises up to ten employees. Compensation is described as salary plus bonuses, with performance-based pay and stated annual earning potential of $65,000–$100,000 or more. The manager delivers customer service, oversees vehicle inspections and repair recommendations, prepares computerized repair orders, sources parts, discusses estimates and promotes service specials. The role also includes leading and training the team, maintaining inventory, and ensuring the facility is clean and organized.
Requirements
- At least 5 years of retail store manager experience.
- Automotive service writing experience.
- Excellent customer service disposition.
- Strong communication skills.
- Ability to lead and motivate teammates.
- Team-building skills.
- Ability to follow directions and processes.
- Ability to use computers and software.
- Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
- Valid driver’s license.
Responsibilities
- Manage and direct automotive and general service technicians in shop operations.
- Deliver exceptional customer service by listening to and consulting with customers.
- Follow up with customers about requested services and estimated completion times.
- Oversee complete vehicle inspections and provide comprehensive recommendations.
- Build computerized repair orders and source parts.
- Present and discuss pricing estimates with customers and promote shop service specials.
- Lead, manage, and train the team in alignment with the company’s vision, purpose, core values, and employee creed.
- Supervise up to ten employees.
- Oversee technicians’ inspections, diagnosing, and repair work on domestic, European, and Asian cars and light trucks.
- Maintain inventory counts.
- Maintain the cleanliness and organization of the facility.
- Perform other duties as assigned.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Paid time off, including holiday and vacation time
- Paid training
- 401(k)
- 401(k) matching
- Performance-based bonus
- Employee discounts on products and services
- Professional development reimbursement
- Competitive salary
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
