Regional Manager Jobs

About The Position

Requirements

• Bachelor's degree from a four-year college or university; experience may substitute for education.
• Four years of multifamily property management experience, including at least two years in a Community Manager role.
• Knowledge of multifamily property management operations, relevant markets, and industry trends.
• Knowledge of budgeting, financial reporting, and variance analysis.
• Strong organization, prioritization, and time-management skills, including the ability to manage multiple projects simultaneously.
• Proficiency with Microsoft Office Suite and property management software such as Yardi.
• Proficiency with revenue management software, including LRO, AIRM, and Yieldstar.
• Effective verbal and written communication skills.
• Ability to develop solutions and proactively resolve challenges.
• Ability to lead, mentor, and develop on-site teams.
• Ability to manage vendor relationships and negotiate contracts to control costs and improve operational efficiency.
• Ability to maintain positive client relationships.
• Ability to think strategically and implement business plans aligned with financial goals and client expectations.
• May need to sit or stand for extended periods, read documents and computer screens, hear and understand communications, lift or carry items up to 15 pounds occasionally, and operate a computer and other office equipment.
• A valid driver's license is preferred; candidates without a license may be provided a liability waiver, as applicable.

Nice To Haves

• Third-party management experience.

Responsibilities

• Oversee recruitment and interviewing for site-level positions across the portfolio, ensuring proper approvals and adherence to company hiring standards.
• Conduct team meetings, one-on-one coaching sessions, and annual performance reviews to mentor, develop, and manage team members.
• Coordinate with Human Resources on employee issues, policy compliance, and conflict resolution.
• Onboard, train, and mentor team members.
• Conduct weekly site visits, engage with team members, and schedule and host regular client calls.
• Serve as the primary client liaison, handle unscheduled client communications during business hours, and follow up promptly after client visits and calls.
• Develop and execute business plans for each community, planning on a weekly, monthly, and quarterly basis.
• Approve expense requests and manage expense reporting in alignment with budgets.
• Compile and analyze financial reports; review and approve purchase orders and invoices for accuracy and timely submission to clients.
• Conduct property inspections, including tour paths, models, vacant units, and maintenance shops, and perform routine preventive maintenance inspections.
• Ensure compliance with company policies and procedures, particularly those related to procurement, financial practices, and vendor management.
• Oversee resident and vendor communications and ensure issues are resolved promptly.
• Monitor property marketing efforts, including property websites and advertising.

Benefits

• Weekly pay for associates working onsite at an apartment community.
• Comprehensive healthcare coverage for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging initiatives and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.