Assistant Branch Manager

Regional Finance • Flowood, MS

2d • Onsite

About The Position

The Assistant Branch Manager helps Regional Finance provide personal consumer lending service through in-person and phone interactions. The role supports branch growth by achieving loan sales goals, building customer relationships throughout the loan lifecycle, making informed lending decisions, and helping customers understand loan terms and optional products. It also contributes to team development through training and coaching, and supports branch operations with accurate, compliant service.

The role includes managing early-stage delinquent accounts that are 1–30 days past due by contacting borrowers and working with them on approved ways to resolve overdue balances. This is an on-site position. Standard hours are Monday through Friday, 8:30 a.m. to 5:30 p.m.; occasional Saturdays and late evenings may be required based on business needs. Top performers may earn up to $72,640 annually in total compensation, including bonus. Base pay is $19–$28 per hour, depending on skills and experience, with the opportunity to earn up to an additional $1,200 per month through performance-based bonuses.

Requirements

• At least 3 years of experience in a performance-driven sales environment.
• Ability to handle cash payments.
• High school diploma or equivalent.
• Valid driver's license.
• Reliable, insured transportation.

Nice To Haves

• Bilingual in Spanish and English.
• Associate's or bachelor's degree.

Responsibilities

• Exceed individual and branch-level loan sales targets through proactive customer outreach and follow-up.
• Build and maintain customer relationships throughout the full loan lifecycle and recommend tailored financial solutions.
• Assist with training and coaching new team members.
• Apply credit underwriting techniques and sales tools to support informed lending decisions.
• Manage early-stage delinquent consumer loan accounts (1–30 days past due) through outbound calls, texts, and emails.
• Work with borrowers to resolve past-due balances through payment arrangements, extensions, or other approved solutions.
• Ensure compliance, accuracy, and operational excellence in lending activities.
• Clearly explain loan terms and optional products so customers understand their options.
• Multitask and adapt to changing role demands while providing timely and efficient service.

Benefits

• Health insurance, including prescription coverage.
• Dental insurance.
• Vision insurance.
• Disability insurance.
• Life insurance.
• 401(k) plan with up to 4% matching contributions.
• 17 paid time off days plus company holidays.
• G.O.A.L. Training Program to prepare top-performing Assistant Managers for Branch Manager positions.
• Optional, employee-funded C.A.R.E. Fund to support employees facing severe emergencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED