Regional Sales Manager, Service Business Unit - MIDWEST (REMOTE)

ABEC Inc • Springfield, MO

1d • Remote

About The Position

The Regional Sales Manager for ABEC's Service Business Unit is responsible for growing service revenue, expanding market share, and positioning ABEC's service capabilities as a strategic advantage for customers in the biopharmaceutical manufacturing industry. The role covers the Midwest territory, whose listed states are ND, SD, NE, KS, OK, TX, MN, IA, MO, AR, LA, WI, IL, MI, and IN. Ideal candidates reside within the Midwest USA region.

The position combines strategic account management and business development. The manager supports customers throughout the lifecycle of ABEC systems and helps them optimize performance, maximize uptime, and meet business objectives through value-added service solutions. The role includes selling service agreements, field service support, preventative maintenance, technical upgrades and optimization, spare parts and lifecycle management, and continuous operational improvement opportunities. Travel throughout the assigned territory is approximately 60% to 80%.

The role is positioned at the intersection of sales and customer success, with a focus on trusted customer partnerships, customer satisfaction, and sustainable business growth. Compensation includes a competitive base salary based on experience and expertise and an uncapped incentive compensation plan tied to revenue growth, customer retention, and new business development. ABEC also describes a comprehensive benefits package, professional development, and career growth opportunities.

Requirements

• Bachelor's degree in Science, Engineering, Business, or a related field.
• Proven success in consultative sales, strategic selling, and negotiation.
• Three to five years of experience selling within the biopharmaceutical manufacturing industry, or demonstrated success in outside direct sales using a consultative, solution-based approach.
• Knowledge of one or more of the following sectors: biopharmaceutical manufacturing, engineering, or industrial manufacturing.
• Ability to influence stakeholders across operations, procurement, engineering, quality, product development, and executive leadership.
• Demonstrated success working in fast-paced, highly competitive environments.
• Strong verbal, written, presentation, and negotiation skills.
• Experience collaborating across cross-functional teams to achieve customer and business objectives.
• Ability to work independently with minimal supervision.
• Minimum of two years of CRM experience.
• Willingness to travel extensively within the assigned territory, approximately 60% to 80%.

Nice To Haves

• Residence within the Midwest USA region.

Responsibilities

• Manage and grow an existing portfolio of strategic customer accounts.
• Identify, qualify, develop, and close new business opportunities.
• Develop and execute territory growth plans to increase service revenue and market share.
• Build strong customer relationships through proactive engagement and exceptional responsiveness.
• Develop account strategies that align customer needs with ABEC's service offerings.
• Collaborate with ABEC Business Unit leaders and technical teams to identify and close opportunities.
• Coordinate customer meetings, presentations, proposals, and sales negotiations.
• Monitor market conditions, industry trends, and competitive activity to identify growth opportunities.
• Maintain accurate sales forecasts, pipeline activity, and customer call reports.
• Provide market intelligence and customer feedback to senior management.
• Establish and maintain professional networks within the biopharmaceutical industry.
• Drive customer satisfaction through consistent communication and relationship management.
• Manage territory expenses effectively while achieving revenue objectives.
• Partner with colleagues across multiple locations to share best practices and maximize results.
• Participate in Continuous Improvement initiatives that drive operational excellence.
• Travel throughout the assigned territory as needed, approximately 60% to 80%.
• Help customers maximize the value of their ABEC equipment and services, including service agreements, field service, preventative maintenance, technical upgrades, spare parts, lifecycle management, and operational improvement.

Benefits

• Competitive base salary based on experience and expertise.
• Uncapped incentive compensation plan rewarding revenue growth, customer retention, and new business development.
• Performance-based earning opportunities tied directly to success.
• Comprehensive benefits package including medical, dental, vision, life, and disability coverage.
• 401(k) retirement savings program with 40% match.
• Generous paid time off and company holidays.
• Professional development opportunities, including training, mentorship, and career advancement.
• Industry exposure through customer visits, networking events, and conferences.
• Career growth potential within a global organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level