Regional Operations Director
DaVita Kidney Care22d
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Regional Operations Director (ROD)
DaVita Kidney Care
About The Position
The Regional Operations Director (ROD) provides strategic and tactical leadership, counsel, and direction to field management across approximately 10 dialysis centers, leading about 200 teammates and overseeing an approximately $30–$50 million P&L. The role is accountable for ensuring safe, efficient, therapeutic, and ethical patient care, and has budget and P&L responsibility. The ROD identifies and develops strategic growth opportunities, monitors division performance, and works with the Divisional Vice President or SVP to develop competitive strategies aligned with DaVita’s mission and values. This position is a key member of DaVita’s field management team and works directly with facility administrators in clinics to address employee and patient concerns and advance regional goals and standards. DaVita provides new teammates with comprehensive training on dialysis clinic and hospital partnership operations, opportunities to work alongside experienced leaders, and access to professional development programs. The role calls for a leader who can build unified teams, pursue territory growth, balance business success with patient and teammate satisfaction, and support teammate belonging and development. Moderate travel of 25%–50% overnight is expected.
Requirements
- Bachelor’s degree required.
- Demonstrated leadership experience in a multi-site operational business.
- Experience leading a unified team.
- Experience identifying and pursuing growth in a territory.
- Availability for moderate travel, including 25%–50% overnight travel.
- Philosophies aligned with DaVita’s core values.
- Demonstrated understanding of business success and ability to balance it with patient and teammate satisfaction.
Nice To Haves
- MBA preferred.
- Competitive spirit.
Responsibilities
- Lead approximately 10 dialysis centers and about 200 teammates, with approximately 10–12 direct reports.
- Provide strategic and tactical leadership, counsel, and direction to facility field management.
- Ensure safe, efficient, therapeutic, and ethical patient care.
- Identify and pursue strategic growth opportunities and address top growth priorities and patient census.
- Lead successful operational conversions on acquisitions.
- Develop and execute strategic operating plans and goals for assigned division facilities.
- Meet labor budget and manage financial performance, revenue growth, operations, labor, and contracts.
- Monitor division performance and the inherited book of business against key metrics and outcomes.
- Review and address gaps in service excellence, policies, and procedures; proactively identify issues and implement solutions.
- Assess competition and division strengths, weaknesses, opportunities, and threats.
- Work with the Divisional Vice President or SVP to develop competitive strategies aligned with DaVita’s mission and values.
- Work directly with facility administrators in clinics to identify and address employee and patient concerns and advance regional goals and standards.
- Promote quality and compliant patient care and teammate development and belonging.
Benefits
- Medical, dental, and vision coverage.
- 401(k) match.
- Paid time off and PTO cash out.
- Family resources.
- EAP counseling sessions.
- Access to Headspace®.
- Backup child and elder care.
- Maternity and paternity leave.
- Professional development programs and on-demand virtual leadership and development courses through StarLearning.
- Comprehensive training on dialysis clinic and hospital partnership operations.
- Competitive total rewards package.
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What This Job Offers
Job Type
Full-time
Career Level
Director
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