About The Position

The Regional Director, Medical Informatics is responsible for prospecting, developing, and closing Radiology Medical Informatics business through regularly scheduled calls and meetings with established and potential customers in the assigned sales geography. The role develops and executes sales strategies to achieve quarterly bookings, revenue, and assigned business-unit sales objectives, with a focus on PACS replacements, Synapse Information sales within the installed base, and enterprise offerings. It leads qualified Medical Informatics sales opportunities from qualification through coordination of the selling process, maintaining an active pipeline of at least $15 million. The position works across product, service, marketing, solutions delivery and support, modality sales, and service management teams to broaden portfolio placements, strengthen customer relationships, and deliver a superior customer experience. It develops market intelligence and accurate forecasts, manages product demonstrations, and follows company sales, booking, CRM, regulatory, and other applicable policies and requirements. The position is remote for a Southeast U.S. territory and requires travel of up to 50% based on business needs.

Requirements

  • BA/BS/MA and at least 5 years of progressive Medical Informatics Sales experience in a healthcare, medical imaging, or IT organization.
  • Broad sales expertise, including establishing customer relationships, delivering sales presentations, strategic selling, and developing value-proposition strategies.
  • Ability to work cross-functionally and create business impact.
  • Ability to problem-solve, analyze, and resolve issues at strategic and tactical levels.
  • Strong customer orientation and demonstrated ability to achieve sales performance.
  • Strong presentation, written, and oral communication skills.
  • Strong interpersonal skills and ability to communicate with a diverse range of individuals.
  • Good judgment.
  • Proficiency in Microsoft Office, including PowerPoint, Excel, and Word.
  • Proficiency using Salesforce.com.
  • Effective time-management skills.
  • Ability to anticipate the need for proactive communication and planning at all levels.
  • Ability to travel up to 50% of the time.
  • Ability to sit for 75–100% of applicable work time.
  • Ability to use hands and fingers to feel and manipulate items, including keyboards, for up to 100% of applicable work time.
  • Ability to stand, talk, and hear for 75% of applicable work time.
  • Ability to lift and carry up to 10 pounds for up to 20% of applicable work time.
  • Close vision sufficient to see clearly at 20 inches or less.
  • Willingness to comply with applicable facility vendor credentialing requirements.

Responsibilities

  • Meet and exceed quarterly bookings, revenue, and assigned business-unit sales objectives through effective sales strategies.
  • Focus sales efforts on replacement PACS, Synapse Information sales within the installed base, and enterprise offerings while addressing radiologists’ and cardiologists’ needs.
  • Collaborate across healthcare product and service teams to sell solutions into installed-base and new accounts and broaden portfolio placements.
  • Develop business partnerships with Medical Informatics Marketing, Solutions Delivery and Support, Modality Solutions Sales, and Service Management.
  • Understand and comply with Medical Informatics product messaging to support effective sales strategies and market-share growth.
  • Develop accurate monthly bookings and revenue forecasts as requested.
  • Maintain an active, qualified pipeline across Medical Informatics portfolios and the installed base, with opportunities totaling $15 million or more.
  • Lead the sales process for qualified Medical Informatics opportunities in the assigned sales geography and coordinate all aspects of the selling process.
  • Qualify and follow up on leads from trade shows, RFPs, Account Executives, Inside Sales, and other sources.
  • Meet vendor credentialing requirements to access hospitals and facilities.
  • Develop and communicate market intelligence to management and recommend ways to better meet customer needs and enhance the portfolio.
  • Drive efforts to provide a superior customer experience and maintain transparent internal and external communication.
  • Follow Quote to Order/Booking processes, Medical Informatics Grants of Authority, and established policies and procedures.
  • Provide accurate booking documents and use the company CRM tool effectively, keeping opportunity pipelines, account and quote activity, contacts, assets, and results accurately recorded.
  • Maintain accurate records and collaborate strategically with members of the selling team using collected data.
  • Manage demonstrations to defined capacity and integrate PACS, Cardiovascular, and RIS demonstrations into the sales process.
  • Comply with applicable U.S. FDA medical device regulatory requirements, ISO 13485 requirements, and other applicable laws, regulations, and standards.
  • Travel up to 50% based on business need, including field travel and travel to corporate offices.
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