Property Manager Jobs

About The Position

Requirements

• At least 3 years of on-site multifamily property management experience, including leasing, rent collection, resident communications and solutions, reporting, delinquency and renewals, and financial or budgetary analysis and management duties.
• St. Louis City market experience, including knowledge of STL City eviction law and filing, and/or exposure to local laws and regulations.
• Experience with Yardi systems.
• Microsoft Office experience, including Outlook and Excel.
• Effective communication and customer service skills.
• Computer literacy, including Microsoft Office Suite and internet navigation.
• General office, bookkeeping, and sales skills, with strong oral and written communication.
• Ability to manage and supervise a team.

Nice To Haves

• Bachelor’s degree preferred.
• Missouri real estate license preferred.
• CRM, operations technology, and/or NeedALease or other AI exposure strongly preferred.

Responsibilities

• Oversee community operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Provide customer service and communication to residents and prospects to support satisfaction, renewals, revenue, reputation, and profitability.
• Complete lease and renewal paperwork in accordance with company standards.
• Track and evaluate advertising and client traffic.
• Develop, mentor, lead, and manage leasing, customer service, maintenance, and management personnel.
• Analyze competition and develop marketing programs to drive revenue.
• Model the company's mission and lead by example.
• Supervise day-to-day operations of the on-site team and ensure company policies and procedures are followed.
• Interview, hire, and coach staff as needed to maintain an effective on-site team.
• Maintain resident files in accordance with company standards.
• Promote a positive community environment through prompt conflict resolution and consistent follow-up.
• Manage the community budget and finances.
• Work with leasing staff to meet leasing and marketing goals.
• Identify staff leasing opportunities, set goals, and support performance improvement.
• Perform other related duties as required or assigned.

Benefits

• 120 hours of paid time off annually, prorated upon hire.
• 40 hours of sick time annually, prorated upon hire.
• Two volunteer days annually.
• 12 or more company holidays annually.
• Paid parental leave.
• Medical, dental, vision, and life insurance, with supplementary benefit options.
• Pet insurance and pre-tax spending accounts.
• Early access to pay.
• Company discounts program.
• Personal and professional development resources, including LinkedIn Learning.
• Employee Assistance Program and counseling services.
• Eligible employees may enroll in retirement savings plans, health savings accounts, and disability insurance programs.
• Paid and unpaid time away from work.