Property Manager - Affordable

EVERGREEN REAL ESTATE SERVICES LLC•Cleveland, OH

7d•$80,000 - $83,000•Onsite

About The Position

The Property Manager – Affordable Housing is responsible for the daily operations of one or more affordable housing communities, including operational, financial, compliance, and resident-relations functions. The role ensures adherence to HUD, LIHTC, and other applicable program requirements while maintaining a safe, supportive, and responsive environment for residents and staff. The Property Manager leads and coaches on-site teams, manages budgets, minimizes vacancy loss, promotes compliance, and develops staff through training and mentoring, including preparing the Assistant Property Manager and other team members for increased responsibilities. The position is based at Winton Manor in Cleveland, Ohio. It is full-time, with a listed salary range of $80,000–$83,000 per year. The role may require evening, weekend, or emergency coverage as needed, as well as frequent travel using a reliable personal vehicle.

Requirements

High school diploma or GED required.
At least 3 years of on-site property management experience, including at least 1 year as a Property Manager in affordable housing.
Prior supervisory experience required.
Must possess or obtain an Illinois Leasing Agent License within 120 days of employment if not already licensed for real estate in Illinois.
Valid driver's license and active auto insurance; reliable transportation and a reliable personal vehicle for frequent travel.
Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
Experience with OneSite or a similar property management system.
Understanding of compliance documentation and occupancy standards.
Ability to work evenings, weekends, or emergencies as needed and provide occasional evening or weekend coverage.
Ability to walk, stand, climb stairs, and inspect units regularly; occasionally lift or move up to 25 pounds; and access basements, roofs, and mechanical rooms.
Must be adaptable, collaborative, and service focused.

Nice To Haves

Associate’s or Bachelor’s degree preferred.
Certified Occupancy Specialist (COS) certification preferred.
Tax Credit Certification preferred.
ARM or CAM certification preferred.

Responsibilities

Hire, supervise, train, and evaluate site staff, including assistant managers, leasing professionals, maintenance staff, and janitorial teams.
Provide ongoing guidance and developmental support, encourage cross-training, and prepare staff for leadership responsibilities.
Set performance goals and expectations; conduct performance evaluations and disciplinary actions as needed.
Maintain staffing levels and scheduling coverage for on-site operations.
Review and approve employee timesheets and coordinate with payroll as needed.
Maximize occupancy through timely unit turnover, outreach marketing, and proactive leasing strategies.
Oversee tenant selection in accordance with the approved Resident Selection Plan and Affirmative Fair Housing Marketing Plan.
Ensure new-resident orientation and support resident retention through communication and engagement.
Coordinate with Resident Councils where applicable and refer residents to available Social Service Coordinators as needed.
Respond promptly and professionally to resident concerns, complaints, and suggestions.
Ensure compliance with HUD 4350.3, LIHTC, ADA, Fair Housing, Federal Credit Reporting Requirements as prescribed by the ERES, and municipal ordinances.
Maintain complete and accurate resident files and oversee timely certifications and recertifications.
Submit subsidy requests accurately and on time and follow up on accounts receivable from regulatory agencies.
Keep current on regulatory changes and attend required training.
Assist with the annual operating budget, monitor expenditures, and ensure adherence to the budget.
Review monthly financial reports and submit variance explanations as needed.
Collect rent and other charges promptly and deposit funds daily.
Work with tenants to minimize delinquency, monitor high delinquencies, and consult with the Supervisor about timely lease terminations.
Monitor petty cash and submit reconciliations according to policy.
Schedule and supervise preventive, routine, and emergency maintenance.
Conduct regular property and unit inspections to ensure quality and safety standards.
Procure and manage vendor and contractor services and obtain competitive bids as necessary.
Keep vendor files, certificates of insurance, warranties, and other required documents organized and current.
Conduct periodic market surveys to assess trends and pricing strategies.
Complete required reporting for ownership, lenders, and regulatory agencies on time and professionally.
Represent Evergreen Real Estate Group positively with community groups, vendors, and external stakeholders.