Property Manager - Affordable

EVERGREEN REAL ESTATE SERVICES LLC•Oak Park, IL
•$65,000 - $70,000•Onsite

About The Position

The Property Manager – Affordable Housing is responsible for the successful daily operations of one or more affordable housing communities, including operational, financial, compliance, and resident-relations functions. The role ensures compliance with HUD, LIHTC, and other applicable program regulations while fostering a safe, supportive, and responsive environment for residents and staff. The Property Manager leads and coaches site teams, manages budgets, minimizes vacancy loss, and promotes compliance excellence. The role also develops and trains on-site staff, mentors the Assistant Property Manager, and prepares team members for increased responsibilities. The position is based at The Oaks in Oak Park, Illinois. It is full-time, requires a high school diploma or GED, and lists a salary range of $65,000–$70,000. An Illinois Leasing Agent License is required or must be obtained within 120 days of employment if the candidate is not already licensed for real estate in Illinois.

Requirements

  • High school diploma or GED required.
  • At least 3 years of on-site property management experience, including at least 1 year as a Property Manager in affordable housing.
  • Prior supervisory experience required.
  • Must possess or obtain an Illinois Leasing Agent License within 120 days of employment if not already licensed for real estate in Illinois.
  • Valid driver's license and auto insurance; reliable transportation and a reliable personal vehicle for frequent travel.
  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
  • Experience with OneSite or a similar property management system.
  • Understanding of compliance documentation and occupancy standards.
  • Ability to work evenings, weekends, or emergencies as needed and provide occasional evening or weekend coverage.
  • Adaptability, collaboration, and a service-focused approach.
  • Effective written and verbal communication, problem-solving, conflict resolution, and sound judgment.
  • Ability to prioritize multiple responsibilities, meet deadlines, and maintain accurate documentation and reporting.
  • Ability to walk, stand, climb stairs, inspect units, access property areas including basements, roofs, and mechanical rooms, and occasionally lift or move up to 25 pounds.

Nice To Haves

  • Associate’s or Bachelor’s degree preferred.
  • Certified Occupancy Specialist (COS) certification preferred.
  • Tax Credit Certification preferred.
  • ARM or CAM certification preferred.

Responsibilities

  • Hire, supervise, train, and evaluate site staff, including Assistant Managers, Leasing Professionals, Maintenance, and Janitorial teams.
  • Provide guidance and developmental support to site staff, foster cross-training, and prepare employees for leadership responsibilities.
  • Set performance goals and expectations; conduct evaluations and disciplinary actions as needed.
  • Maintain appropriate staffing levels and scheduling coverage; review and approve timesheets and coordinate with payroll as needed.
  • Maximize occupancy through timely unit turnover, outreach marketing, and proactive leasing strategies.
  • Oversee tenant selection according to the approved Resident Selection Plan and Affirmative Fair Housing Marketing Plan.
  • Orient new residents and support retention through resident communication and engagement; coordinate with Resident Councils where applicable.
  • Refer residents to Social Service Coordinators when available and respond promptly and professionally to resident concerns, complaints, and suggestions.
  • Ensure compliance with HUD 4350.3, LIHTC, ADA, Fair Housing, Federal Credit Reporting Requirements as prescribed by the ERES, and municipal ordinances.
  • Maintain accurate resident files and ensure certifications and recertifications are completed on schedule.
  • Submit subsidy requests accurately and on time and follow up on accounts receivable from regulatory agencies.
  • Keep current on regulatory changes and attend training as required.
  • Assist with annual operating budget development, monitor expenditures, and ensure adherence to the budget.
  • Review monthly financial reports and submit variance explanations as needed.
  • Collect rent and other charges promptly, deposit funds daily, work to minimize delinquency, and consult with a Supervisor about timely lease terminations for high delinquencies.
  • Monitor petty cash and submit reconciliations according to policy.
  • Schedule and supervise preventive, routine, and emergency maintenance.
  • Conduct regular property and unit inspections to ensure quality and safety standards.
  • Procure and manage vendor and contractor services and obtain competitive bids as necessary.
  • Keep vendor files, certificates of insurance, warranties, and other required documents organized and up to date.
  • Conduct periodic market surveys to assess trends and pricing strategies.
  • Complete required reporting for ownership, lenders, and regulatory agencies on time and professionally.
  • Represent Evergreen Real Estate Group positively with community groups, vendors, and external stakeholders.
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