Property Manager - Catalina Apartments
About The Position
The Property Manager provides leadership to site staff and direction for building operations, customer service, resident relations, property budget management, rent collections, leasing, compliance, and maintenance priorities. The role is based on-site at Catalina Apartments in Tacoma and requires applicable management and customer service experience. The position pays $32–$34 per hour, depending on experience. Mercy Housing describes its work as creating homes, hope, and opportunity through affordable housing and inclusive communities. Candidates with lived experience are encouraged to apply.
Requirements
- High school diploma or equivalent.
- Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
- Experience being accountable for financials.
- Previous housing or property management experience, including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
- Valid driver's license and ability to legally operate a motor vehicle.
- Ability to comprehend and communicate in English orally and in writing.
- Proficiency with Microsoft Office.
Nice To Haves
- Professional certification in property or affordable housing management.
- At least two years of administrative, accounting, customer service, and/or supervisory experience.
- Lived experience; candidates with lived experience are encouraged to apply.
Responsibilities
- Lead site staff and direct building operations.
- Deliver customer service to residents in partnership with the Assistant Property Manager, Maintenance, and Resident Services staff.
- Collect rent, ensure timely payments, and achieve collection benchmarks.
- Maintain occupancy rates at or above budgeted targets by actively managing leasing strategies.
- Manage property operations within approved budget parameters and identify cost-saving opportunities.
- Regularly review and control property expenses to align with budget goals.
- Drive performance to meet or exceed Controllable Net Operating Income (CNOI) objectives.
- Monitor and ensure regulatory compliance, including resident files, annual and interim recertifications, and required documentation.
- Provide guidance on maintenance priorities.
- Perform other duties as assigned.
Benefits
- Early close Fridays, with three paid hours each Friday.
- Early close before a holiday, with three paid hours.
- Paid time off between Christmas and New Year's holiday.
- Several healthcare plans to choose from.
- Dental coverage, including adult and child orthodontia.
- Vision coverage.
- 15 days of earned PTO in the first year.
- 12 company holidays and two floating holidays.
- 403(b) with employer match.
- Paid volunteer time.
- Paid parental leave and caregiver leave.
- Paid life insurance.
- Free Employee Assistance Plan.
- Free basic dental coverage.
- Pet insurance options.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
