Property Manager Jobs

About The Position

Requirements

• Previous experience in multi-residential or other related industry an asset
• Knowledgeable in emergency procedures
• Demonstrates excellent customer service
• Good written and verbal communication skills
• Coach, train, and motivate staff
• Basic computer and keyboarding skills
• Possess an understanding of operating budgets and capital plans
• Proficiency in performing minor electrical and plumbing repairs
• Must be able to lift up to 50 lbs.
• Ability to push and move objects exceeding 50 lbs. (e.g. garbage bins, appliances)

Responsibilities

• Greet and interact with residents in a friendly and professional manner
• Promote a welcoming atmosphere
• Demonstrate excellent customer service and a "can-do" attitude
• Attend to resident concerns and service requests within 24 hours
• Follow up with residents to ensure a high level of customer satisfaction
• Handle office administrative tasks, such as processing online applications, creating notices, managing lease renewals, and other duties related to support daily operations
• Organize, promote and execute resident events (i.e. holiday parties and summer barbeques)
• Interview screened candidates and provide hiring recommendations to District Manager
• Complete orientation, training and or upskilling sessions for new and existing staff
• Foster an environment to support ongoing development for staff members
• Create and monitor work schedules of staff in accordance with company guidelines and to meet high turnover periods
• Supervisor staff, including conflict resolution management
• Support the District Manager with operating budgets and capital plans
• Schedule appointments with prospects to show vacant suites
• Process leasing applications including completion of background and credit checks
• Ensure rents are collected and deposited on a timely basis
• Negotiate lease renewals in conjunction with established targets
• Utilize Yardi to record transactions and run various operating reports
• Conduct market surveys and analyze how the property compares to the current market
• Recommend leasing rates and in-suite turnover work to the District Manager
• Actively promote various referral programs to existing residents and prospects
• General knowledge of building maintenance systems (pumps, emergency generators, HVAC, boilers, chillers, swimming pools, sprinklers, etc.)
• Oversee month-end duties, including suite inspections, scheduling contractors, and delegating staff turnover responsibilities
• Supervise contractors to ensure maintenance and repairs are completed properly
• Assist District Manager and Construction Manager with managing execution of the annual capital plan and identifying current or future issues for repair
• Review and approve contractor invoices for payments
• Knowledge of fire and life safety response systems (fire alarms and detection systems)
• Assist in emergency procedures

Benefits

• Compensation range $85,000
• Employer paid benefits
• Annual bonuses based on personal performance
• Extensive and ongoing training programs and a work-smart environment
• Gym membership discount
• Awards for years of service
• Opportunity for career development
• Inclusive and diverse work environment
• Annual holiday parties & summer BBQ’s