Community Manager Manufactured Housing Community PLUS HOUSING

Investment Property Group•Auburn, WA

2d•$70,720 - $79,040•Onsite

About The Position

Investment Property Group is seeking a Community Manager to oversee day-to-day operations at Rio Verde Mobile Estates, a senior (ages 55+) manufactured housing community in Auburn, Washington. The manager oversees the property’s team members, daily activities, and resources to achieve budgeted financial and operational goals and ensure compliance with company policies, procedures, and applicable laws and regulations governing manufactured housing operations. The position requires living on site in a provided two-bedroom, two-bathroom manufactured home with a carport and shed. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with occasional weekend hours as needed. Compensation is $34.00–$38.00 per hour, depending on qualifications, education, and prior experience.

Requirements

At least 1 year of experience managing a manufactured housing or multifamily community of 100 or more units.
Strong interpersonal skills and the ability to build positive relationships with residents and collaborate with team members.
Exceptional time-management and problem-solving skills.
Ability to resolve conflicts and complaints and provide customer service suited to the community demographic.
Experience with rent collection and delinquency management.
Ability to identify improvement opportunities and suggest ways to improve property efficiency, productivity, and profitability.
Ability to provide excellent customer service, respond to tenant needs, and support community engagement.
Ability to handle complaints and uphold community standards.
Strong verbal and written communication skills for interactions with tenants, contractors, and local authorities.
Familiarity with property management software and basic accounting systems.
Marketing and sales skills to promote vacant lots or homes and maintain high occupancy.
Ability to adapt to changing priorities while ensuring residents feel heard and supported.
Approachable and friendly manner when interacting with residents.
Proactive, solution-oriented approach to resolving issues independently using available resources and company guidelines.

Nice To Haves

Hands-on experience coordinating and managing vendors, including scheduling services and ensuring quality and compliance.

Responsibilities

Represent Investment Property Group positively and professionally.
Oversee the community’s operational integrity and support staff in meeting financial performance and compliance goals.
Enforce lease agreements, community rules, and regulations.
Oversee applications for new move-ins.
Lead, coach, and motivate team members.
Build and maintain positive relationships with on-site teams, colleagues, residents, vendors, and stakeholders.
Ensure regulatory compliance and prepare and submit reports to partner agencies.
Ensure property staff adhere to company policies and procedures.
Oversee rent and other payment collection and complete bi-monthly deposits of collected funds.
Review delinquent accounts, resident receivables, and accounting reports.
Conduct interviews, hiring, training, evaluations, employee development, and discipline for on-site staff.
Meet with residents and respond to concerns and grievance requests.
Liaise with local community development agencies and law enforcement.
Adhere to Fair Housing, Equal Employment, and Equal Housing Opportunity requirements.
Ensure site staff respond to resident requests and complaints.
Manage legal work-up for the property.
Coordinate and manage vendors, including scheduling services and ensuring quality and compliance.
Promote vacant lots or homes and help maintain high occupancy.