Community Manager Manufactured Housing Community PLUS HOUSING

Investment Property Group•Auburn, WA

1d•Onsite

About The Position

Investment Property Group is seeking a Community Manager to oversee day-to-day operations at Rio Verde Mobile Estates, a 287-home manufactured housing community for residents ages 55 and older in Auburn, Washington. The manager is responsible for the property’s operational integrity, team members, daily activities, and resources, while working toward budgeted financial and operational goals and ensuring compliance with company policies and applicable laws and regulations. The position requires living on site in a provided two-bedroom, two-bathroom manufactured home with a carport and shed. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with occasional weekend hours as needed. Compensation is $34.00–$38.00 per hour, depending on qualifications, education, and prior experience.

Requirements

At least 1 year of experience managing a manufactured housing or multifamily community of 100 or more units.
Strong interpersonal skills and ability to build positive relationships with residents and collaborate effectively with team members.
Exceptional time-management and problem-solving skills.
Ability to resolve conflicts and complaints and provide customer service suited to the community demographic.
Experience with rent collection and delinquency management.
Ability to identify improvement opportunities and suggest ways to improve property efficiency, productivity, and profitability.
Ability to provide excellent customer service, respond to tenant needs, and support community engagement.
Ability to handle complaints and uphold community standards.
Strong verbal and written communication skills for interacting with tenants, contractors, and local authorities.
Familiarity with property management software and basic accounting systems.
Marketing and sales skills to promote vacant lots or homes and maintain high occupancy.
Ability to adapt to changing priorities while ensuring residents feel heard and supported.
Approachable and friendly manner when interacting with residents.
Ability to coordinate and manage vendors, including scheduling services and ensuring quality and compliance.
Proactive, solution-oriented approach to resolving issues independently using available resources and company guidelines.
Must live on site.

Responsibilities

Represent Investment Property Group positively and professionally.
Oversee the community’s operational integrity and support staff in meeting financial performance and compliance goals.
Enforce lease agreements, community rules, and regulations, using sound judgment and consistency.
Oversee the application process for new move-ins.
Lead, coach, and motivate team members, and foster positive working relationships with colleagues, residents, vendors, and stakeholders.
Ensure regulatory compliance and prepare and submit reports to partner agencies.
Ensure property staff follow company policies and procedures.
Oversee rent and other-money collection and make bi-monthly deposits of collected funds.
Review delinquent accounts, resident receivables, and accounting reports.
Conduct interviews, hiring, training, evaluations, employee development, and discipline for on-site staff.
Meet with residents and respond to concerns and grievance requests.
Liaise with local community development agencies and law enforcement.
Follow Fair Housing, Equal Employment, and Equal Housing Opportunity requirements.
Ensure site staff respond to resident requests and complaints.
Manage legal work-up for the property.