Community Manager Manufactured Housing Community PLUS HOUSING

IPG - Sage•Redmond, OR
•$26 - $30•Onsite

About The Position

Investment Property Group is seeking a Community Manager to oversee the day-to-day operations of Remington Arms Estates, an all-ages manufactured housing community in Redmond, Oregon. The role manages team members, daily activities, and property resources to achieve budgeted financial and operational goals while ensuring compliance with company policies and applicable laws and regulations governing manufactured housing operations. The Community Manager is expected to live on site in a provided one-bedroom, one-bathroom manufactured home. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with occasional weekend hours as needed. Compensation is $26.00–$30.00 per hour, depending on qualifications, education, and prior experience.

Requirements

  • At least 1 year of experience managing a manufactured housing or multifamily community of 100 or more units.
  • Strong interpersonal skills and the ability to foster positive relationships with residents and collaborate with team members.
  • Strong time-management and problem-solving skills.
  • Ability to resolve conflicts and complaints and provide customer service tailored to the community demographic.
  • Experience with rent collection and delinquency management.
  • Ability to identify improvement opportunities and suggest ways to improve property efficiency, productivity, and profitability.
  • Ability to provide excellent customer service, respond to tenant needs, and engage with the community.
  • Ability to handle complaints and uphold community standards.
  • Strong verbal and written communication skills for interacting with tenants, contractors, and local authorities.
  • Familiarity with property management software and basic accounting systems.
  • Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates.
  • Ability to live on site; a one-bedroom, one-bathroom manufactured home is provided.

Nice To Haves

  • Comfort adapting to changing priorities while ensuring residents feel heard and supported.
  • Approachable and friendly manner that makes residents feel welcome.
  • Hands-on experience coordinating and managing vendors.
  • Proactive, solution-oriented mindset and ability to resolve issues independently using available resources and company guidelines.

Responsibilities

  • Represent Investment Property Group in a positive and professional manner.
  • Oversee the operational integrity of the manufactured housing community and support staff in meeting financial performance and compliance goals.
  • Enforce lease agreements, community rules, and regulations.
  • Use sound judgment and consistency in management matters.
  • Oversee the application process for new move-ins.
  • Lead, coach, and motivate team members.
  • Build and maintain positive relationships with on-site teams, colleagues, residents, vendors, and stakeholders.
  • Ensure compliance with regulatory requirements and prepare and submit reports to partner agencies.
  • Ensure property staff follow company policies and procedures.
  • Complete light maintenance and cleaning duties as needed.
  • Oversee rent and other money collection and make bi-monthly deposits of collected funds.
  • Review delinquent accounts, resident receivables, and accounting reports.
  • Conduct interviews, hiring, training, evaluations, employee development, and discipline for on-site staff.
  • Meet with residents and respond to concerns and grievance requests.
  • Liaise with local community development agencies and law enforcement.
  • Adhere to Fair Housing, Equal Employment, and Equal Housing Opportunity requirements.
  • Ensure site staff respond to resident requests and complaints.
  • Manage legal work-up for the property.
  • Coordinate and manage vendors, including scheduling services and ensuring quality and compliance.
  • Promote vacant lots or homes and maintain high occupancy rates.

Benefits

  • Comprehensive benefits package, including medical, dental, and vision insurance, life insurance, a Health Savings Account, and an Employee Assistance Program.
  • 401(k) with company match.
  • Accrued four weeks of paid time off.
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