Community Manager Manufactured Housing Community PLUS HOUSING

Investment Property Group • Redmond, OR

7d • $54,080 - $62,400 • Onsite

About The Position

Investment Property Group is seeking a Community Manager to oversee day-to-day operations at Remington Arms Estates, an all-ages manufactured housing community in Redmond, Oregon. The role manages team members, daily activities, and property resources to achieve budgeted financial and operational goals while ensuring compliance with company policies, procedures, and laws and regulations governing manufactured housing operations.

The position is scheduled Monday through Friday, 8 a.m. to 5 p.m., with occasional weekend hours as needed. On-site living is required, and the position includes a one-bedroom, one-bathroom manufactured home. Pay is $26.00–$30.00 per hour, depending on qualifications, education, and prior experience.

Requirements

• At least 1 year of experience managing a manufactured housing or multifamily community of 100 or more units.
• Strong interpersonal skills and the ability to foster positive relationships with residents and collaborate with team members.
• Exceptional time-management and problem-solving skills.
• Ability to handle conflict resolution and complaints and provide customer service tailored to the community demographic.
• Experience with rent collection and delinquency management.
• Ability to identify areas for improvement and suggest ways to improve property efficiency, productivity, and profitability.
• Ability to deliver excellent customer service, respond to tenant needs, and support community engagement.
• Ability to handle complaints and ensure community standards are upheld.
• Strong verbal and written communication skills for interacting with tenants, contractors, and local authorities.
• Familiarity with property management software and basic accounting systems.
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates.

Nice To Haves

• Ability to adapt to changing priorities while ensuring residents feel heard and supported.
• Approachable and friendly manner that makes residents feel welcome when they visit the office.
• Hands-on experience coordinating and managing vendors, including scheduling services and ensuring quality and compliance.
• Proactive, solution-oriented approach to resolving issues efficiently and independently using available resources and company guidelines.

Responsibilities

• Represent Investment Property Group in a positive and professional manner.
• Oversee the operational integrity of the manufactured housing community and support staff in meeting financial performance and compliance goals.
• Enforce lease agreements, community rules, and regulations.
• Use sound judgment and consistency in management matters.
• Oversee the application process for new move-ins.
• Lead, coach, and motivate team members.
• Build and maintain positive relationships with on-site teams, colleagues, residents, vendors, and stakeholders.
• Ensure compliance with regulatory requirements and prepare and submit reports to partner agencies.
• Ensure property staff adhere to policies and procedures.
• Complete light maintenance and cleaning duties as needed.
• Oversee rent and other money collection and complete bi-monthly deposits of collected funds.
• Review delinquent accounts, resident receivables, and accounting reports.
• Conduct interviews, hiring, training, evaluations, employee development, and discipline for on-site staff.
• Meet with residents and respond to concerns and grievance requests.
• Liaise with local community development agencies and law enforcement.
• Adhere to Fair Housing, Equal Employment, and Equal Housing Opportunity requirements.
• Ensure site staff respond to resident requests and complaints.
• Manage legal work-up for the property.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance, life insurance, a health savings account, and an employee assistance program.
• 401(k) with company match.
• Accrued four weeks of paid time off.
• One-bedroom, one-bathroom manufactured home included; on-site living is required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed