Community Manager

Quantum Leap Property Management • San Antonio, TX

6d

About The Position

Quantum Leap is seeking a service-oriented Community Manager to oversee daily business operations at one of its San Antonio communities. The role calls for strong resident-relations and interpersonal skills, effective communication, leadership, dependability, professionalism, and teamwork. The Community Manager supervises leasing, maintenance, and on-site staff; supports operational, financial, safety, and regulatory compliance; and helps maintain a positive online presence for the community.

Requirements

• Three or more years of related multifamily property management experience.
• Experience with Microsoft Office Suite, including Word and Excel.
• Strong leadership and management skills.
• Team-player approach, professionalism, and effective communication skills.

Nice To Haves

• Bilingual in Spanish.
• Experience with Resman.

Responsibilities

• Supervise leasing and maintenance activities to ensure compliance with company policy.
• Analyze performance and trends to develop and implement a monthly marketing plan.
• Train, motivate, and supervise on-site staff to achieve operational goals.
• Conduct employee orientation and training, provide ongoing performance evaluations, review and approve timesheets, and advise staff on employee procedures and guidelines.
• Facilitate and document disciplinary action, up to and including termination when necessary.
• Conduct ongoing training for office staff on leasing paperwork, workplace safety, and other needed topics.
• Enforce safety policies, regulations, and OSHA compliance.
• Secure bids for repairs and replacement work beyond the capabilities of staff.
• Provide excellent customer service and maintain high standards for resident service.
• Adhere to the owner's financial goals.
• Complete required month-end and year-end reporting.
• Provide a narrative for monthly expense variances of more than 10% per line item.
• Ensure property operations comply with applicable regulatory requirements.
• Build and maintain a reputable social media presence that positively reflects the community and its residents and attracts prospective residents.

Benefits

• Medical, dental, vision, and supplemental insurance plans.
• Wellness initiatives and incentives.
• Competitive paid time off package, with additional paid time off for volunteering.
• Paid day off for birthday.
• Employee rental discounts.
• Employee referral program.
• Performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed