General Manager- Del Webb River Islands ( Lathrop, CA)

Action Property Management•Lathrop, CA
•Onsite

About The Position

Action Property Management is seeking a General Manager to oversee the daily operations and overall management of a residential community in Lathrop, California. The role builds relationships with homeowners, Board members, and on-site teams while maintaining property standards and delivering strong client service. The General Manager leads on-site staff, advises the Association and Board, manages financial and vendor matters, ensures regulatory compliance, and supports long-term planning and continuous improvement. The position supports a growing 55+ single-family home community. It is full-time and fully onsite, Monday through Friday during standard business hours. Candidates must live within a reasonable commuting distance, approximately 50 miles, and reliably commute onsite five days per week.

Requirements

  • 3–5 years of onsite HOA General Management experience.
  • CMCA certification or ability to obtain it within six months.
  • Keen knowledge of budgets and the budgeting process.
  • Strong knowledge of audits, reserve studies, bidding processes, and Association governing documents.
  • Strong verbal and written communication skills.
  • Effective presentation skills.
  • Exceptional time-management skills and ability to work independently.
  • Commitment to timely follow-up on all issues.
  • Must reside within a reasonable commuting distance, approximately 50 miles, and be able to commute onsite five days per week.

Nice To Haves

  • Hands-on HOA community management experience, with a preference for experience supporting new-development communities, new construction, or properties transitioning from development to homeowner occupancy.
  • Strong resident-relations and conflict-resolution skills, including the ability to navigate homeowner concerns and foster positive community relationships.
  • Experience supporting operations of a growing 55+ single-family home community.
  • Preferred commuting areas include Stockton, Tracy, Modesto, Lodi, Manteca, Livermore, Antioch, and surrounding Sacramento and Bay Area communities.

Responsibilities

  • Lead, mentor, and develop on-site staff to foster a collaborative, high-performing work environment.
  • Ensure team adherence to company policies, procedures, and performance standards.
  • Serve as the primary liaison between the Board of Directors, homeowners, and Action Property Management.
  • Attend Board meetings, prepare detailed management reports, and present strategic recommendations.
  • Advise the Association and Board on California Common Interest Development laws, Davis-Stirling Common Interest Development Act and applicable civil codes related to non-compliance, and building operations.
  • Oversee daily operations to maintain high standards of property quality, safety, and service.
  • Develop and manage annual budgets, monitor financial performance, and ensure timely payment processing.
  • Negotiate, oversee, and evaluate vendor contracts to ensure quality service and cost efficiency.
  • Ensure compliance with local, state, and federal regulations and company policies.
  • Promote community engagement through events, communications, and homeowner outreach.
  • Drive long-term strategic planning and identify opportunities for improvement and innovation.
  • Follow up on issues in a timely manner.

Benefits

  • Competitive salary
  • Health insurance
  • Medical, dental, and vision insurance
  • Pet insurance
  • 401(k) with company match for qualifying team members
  • Life and disability support for qualifying team members
  • Vacation time
  • Sick time
  • Company-observed holidays and holiday pay for qualifying team members
  • Birthday holiday
  • Career growth and development
  • Training, technology, tools, and resources to support work
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