General Manager- Del Webb River Islands ( Lathrop, CA)

Action Property Management•Lathrop, CA

8d•$90,000 - $100,000•Onsite

About The Position

The General Manager at Action Property Management oversees the daily operations and overall management of a premier residential community. The role builds strong relationships with homeowners, Board members, and on-site teams while ensuring community standards align with the company’s values and service expectations. The General Manager leads with integrity and strategic vision, supports continuous improvement, and works to drive client satisfaction and operational efficiency. The position supports a growing 55+ single-family home community in Lathrop, California. It is full-time and 100% onsite, Monday through Friday during standard business hours. Candidates must live within a reasonable commuting distance, approximately 50 miles, and reliably commute onsite five days per week. The General Manager serves as an expert consultant to the Association and Board of Directors on California Common Interest Development laws, the Davis-Stirling Common Interest Development Act, civil codes relevant to non-compliance issues, and building operations. The role also leads and develops onsite staff, acts as the primary liaison among the Board, homeowners, and Action Property Management, and oversees operational, financial, vendor, regulatory-compliance, and community-engagement activities. The listed annual salary range is $90,000–$100,000. Action Property Management describes itself as the largest privately owned HOA management company in the West, serving more than 300 communities across nine offices with nearly 900 team members.

Requirements

3–5 years of onsite HOA General Management experience.
CMCA certification or ability to obtain it within six months.
Keen knowledge of budgets and the budgeting process.
Strong knowledge of audits, reserve studies, the bidding process, and Association governing documents.
Strong verbal and written communication skills.
Effective presentation skills.
Exceptional time-management skills and ability to work independently.
Commitment to following up on all issues in a timely manner.
Must reside within a reasonable commuting distance of Lathrop, approximately 50 miles, and reliably commute onsite five days per week.

Nice To Haves

2–3 years of hands-on HOA community management experience.
Experience supporting new-development communities, new construction, or properties transitioning from development to homeowner occupancy.
Strong resident-relations and conflict-resolution skills.
Experience supporting a growing 55+ single-family home community.

Responsibilities

Lead, mentor, and develop on-site staff to foster a collaborative, high-performing work environment.
Ensure team adherence to company policies, procedures, and performance standards.
Serve as the primary liaison between the Board of Directors, homeowners, and Action Property Management.
Attend Board meetings, prepare detailed management reports, and present strategic recommendations.
Oversee daily operations to maintain high standards of property quality, safety, and service.
Develop and manage annual budgets, monitor financial performance, and ensure timely payment processing.
Negotiate, oversee, and evaluate vendor contracts to ensure quality service and cost efficiency.
Ensure compliance with local, state, and federal regulations, as well as company policies.
Promote community engagement through events, communications, and homeowner outreach.
Drive long-term strategic planning and identify opportunities for improvement and innovation.
Consult with the Association and Board of Directors on California Common Interest Development laws, the Davis-Stirling Common Interest Development Act, civil codes applicable to non-compliance issues, and building operations.
Follow up on issues in a timely manner.