Community Manager

Wgp Property Management • Douglasville, GA

6d

About The Position

WGP Property Management, a Three Pillar Company, manages manufactured housing neighborhoods, RV parks, and apartment communities. The company manages 120 communities across 16 states, representing more than 10,000 homes. Its mission is to provide safe, reliable housing for residents and safe, reliable returns for investors, guided by values of taking action, being thoughtful and thorough, speaking up, striving to improve, and working as one team.

The Community Manager is responsible for the overall success of a manufactured housing community and serves as a primary point of contact for residents, vendors, and team members. The role focuses on safety and compliance, financial performance and home sales, resident satisfaction, and community appearance. The manager handles sales-related inquiries and projects, supports smooth daily operations, and works to ensure the community is safe, well-maintained, and welcoming.

Requirements

• Strong sales background, including skill with sales strategies and ideas.
• Strong communication and leadership skills, with the ability to foster positive relationships with residents and team members.
• Excellent problem-solving and organizational skills, with attention to detail.
• Basic understanding of budgeting, financial management, and cost control.
• Self-motivated and proactive, with the ability to work independently and manage multiple priorities.
• Ability to use company-provided computers, property management software, and related technology tools, and learn new systems.
• Valid driver's license with a clean driving record and the ability to safely operate a vehicle.
• Reliable personal transportation and ability to respond quickly to community needs or emergencies.
• Ability to navigate the community on paved and unpaved roads and access areas beside and behind homes to read utility meters.
• Comfort walking the community multiple times per week for inspections and to ensure property standards.
• Ability to perform light physical tasks, including painting, cleaning, and basic upkeep when needed.
• Willingness to complete random drug testing as required by applicable law.
• Successful completion of any lawfully permitted background check following a conditional job offer.
• Meet company standards for reliability and trust appropriate to a position of responsibility in a residential community.

Nice To Haves

• Prior experience in property management, hospitality, customer service, or a related field.
• Familiarity with Fair Housing laws and general property management practices; training is provided if needed.
• Rent Manager experience.
• Real estate, manufactured housing, or sales experience.

Responsibilities

• Maintain a safe, compliant, and well-organized community for residents and staff, following Fair Housing laws, OSHA safety standards, and company policies.
• Oversee community revenue, including rent collection, home sales, and utility billing; manage budgets and spending responsibly.
• Market available homes and lots, handle sales-related inquiries and projects, and support home sales and occupancy goals.
• Issue, review, and approve resident applications in accordance with company and Fair Housing guidelines.
• Welcome new residents and explain community rules and expectations.
• Collect and deposit rent, follow up professionally on late payments, and maintain detailed notes in Rent Manager.
• Read and record utility meters monthly, as applicable.
• Identify and develop additional revenue streams, such as parking, storage, and community amenities.
• Track homes for sale by owners within the community according to company procedures.
• Obtain at least three bids for jobs costing more than $1,500 and seek recurring cost reductions without sacrificing quality.
• Build positive relationships with residents, handle concerns with care, and enforce community rules fairly and consistently.
• Plan and coordinate community events, such as barbecues and clean-up days, and write and distribute community newsletters.
• Supervise landscaping, maintenance, and contractors to maintain high standards of upkeep and appearance.
• Inspect the community, address cleanliness and repair needs, and lead by example with basic cleaning, tidying, and repairs.
• Ensure work is completed safely and appropriate protective equipment is used.
• Accurately record work hours and perform other duties reasonably associated with managing a manufactured housing community.

Benefits

• Positive, team-oriented work environment reflecting company values.
• Career growth and advancement opportunities.
• Paid holidays, paid time off, and paid sick leave.
• Basic health insurance options, including medical, dental, and vision.
• Voluntary life insurance, short-term disability, long-term disability, legal care plan, and flexible spending account.
• 401(k) plan with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed