Manager Assistant- AXIS

Action Property Management • San Jose, CA

4d • Onsite

About The Position

Action Property Management is seeking a Manager Assistant for AXIS, a luxury association in San Jose. The role supports the Manager with the association’s day-to-day operations, serves as a liaison for community information and resident services, assists with onsite staff supervision, and provides administrative support across departments. The position is scheduled Monday through Friday, 8:00 AM to 4:30 PM. Some evening or weekend work and occasional overtime may be needed. Compensation is $28.00–$30.00 per hour, depending on experience.

Requirements

• Must be over 18 years of age.
• Must successfully pass a pre-employment background check and drug screening.
• High school diploma or GED required.
• At least 2 years of office experience.
• Excellent organizational, communication, and multitasking skills.
• Strong judgment, professionalism, and customer-service focus.
• Ability to demonstrate confidentiality and diplomacy when handling challenging situations.
• Flexibility to work occasional overtime when needed.
• Strong writing skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook, and property management software.

Nice To Haves

• HOA or residential property management, hotel, or related industry experience.

Responsibilities

• Provide administrative support, including correspondence, scheduling, and meeting preparation.
• Draft and distribute agendas, notices, email blasts, reports, and meeting minutes.
• Maintain vendor records, insurance documents, contacts, calendars, and websites.
• Assist the assigned Manager with Action List items, updates, and other assigned duties.
• Process Association invoices and coordinate with accounting to ensure proper billing.
• Order and maintain supplies.
• Serve, under the Manager’s direction, as liaison to the Architectural Review Committee and other committees established by the Board of Directors.
• Communicate with homeowners about architectural review status, prepare letters, and monitor construction progress.
• Coordinate inspections with the Chief Engineer and arrange sound testing with inspectors and homeowners when required.
• Respond to resident concerns and complaints.
• Supervise the issuance of access devices, fobs, and transponders.
• Help new owners complete registration forms and review documents.
• Assist Management with training, supervising, and scheduling front desk staff.
• Cover the front desk during staff absences or when required.

Benefits

• Comprehensive health benefits for qualifying employees, including medical, dental, and vision coverage.
• Paid time off for qualifying employees, including vacation, sick time, and company-observed holidays.
• Ongoing hospitality and property management training.
• Career growth and advancement opportunities.
• Pet insurance.
• 401(k) with company match.
• Life and disability support for qualifying team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED