Manager Assistant- AXIS

Action Property Management • San Jose, CA

5d • $28 - $30 • Onsite

About The Position

Action Property Management is seeking a Manager Assistant for its luxury association, AXIS, in San Jose. The role supports the Manager with the association’s day-to-day operations, serves as a liaison for community information and resident services, assists with supervision of onsite staff, and provides administrative support across departments.

The Manager Assistant handles association correspondence, scheduling, meeting preparation, records, invoices, and supplies. Under the Manager’s direction, the position also supports architectural review processes and committees, communicates with homeowners, and coordinates inspections and sound testing. The role responds to resident concerns, supports access-device issuance and owner registration, helps train, supervise, and schedule front desk staff, and provides front desk coverage as needed.

Compensation is $28.00–$30.00 per hour, depending on experience. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Some weekend and evening work may be needed, and occasional overtime may be required. The company describes comprehensive benefits for qualifying team members, ongoing training, and opportunities for career growth and advancement.

Requirements

• Must be over 18 years of age.
• Must successfully pass a pre-employment background check and drug screening.
• High school diploma or GED required.
• Minimum of 2 years of office experience.
• Excellent organizational, communication, and multitasking skills.
• Strong judgment, professionalism, and customer service focus.
• Demonstrated confidentiality and diplomacy when handling challenging situations.
• Must be flexible and willing to work occasional overtime when needed.
• Strong writing skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook, and property management software.

Nice To Haves

• HOA or residential property management, hotel, or related industry experience preferred.

Responsibilities

• Provide administrative support, including correspondence, scheduling, and meeting preparation.
• Draft and distribute agendas, notices, email blasts, reports, and meeting minutes.
• Maintain vendor records, insurance documents, contacts, calendars, and websites.
• Assist the assigned Manager with Action List items and updates, and perform other duties assigned by management.
• Maintain and process Association invoices and coordinate with accounting for proper billing.
• Order and maintain supplies.
• Serve, under the Manager’s direction, as liaison to the Architectural Review Committee and other committees established by the Board of Directors.
• Interact with homeowners, communicate application status, prepare letters, and monitor construction progress.
• Coordinate inspections by the Chief Engineer and sound testing with the inspector and homeowners as required.
• Respond to and address resident concerns and complaints.
• Supervise the issuance of access devices, fobs, and transponders.
• Assist new owners with registration forms and document review.
• Assist Management with training, supervising, and scheduling front desk staff.
• Provide front desk coverage during staff absences or when required.

Benefits

• Comprehensive health benefits and paid time off package for qualifying employees.
• Ongoing hospitality and property management training.
• Opportunities for career growth and advancement.
• Medical, dental, and vision benefits for qualifying team members.
• Pet insurance.
• 401(k) with company match.
• Life and disability support for qualifying team members.
• Paid vacation, sick time, and company-observed holidays for qualifying team members.
• Investment in infrastructure, technology, training, and tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED