Assistant Community Manager Manufactured Housing Community

Investment Property Group • Richland, WA

2d • Onsite

About The Position

Investment Property Group is seeking a dedicated Assistant Community Manager to support operations at Richland Mobile Home Park, a 334-home manufactured housing community in Richland, Washington. The role supports property operations, leasing, resident relations, rent collection, and compliance with property policies and procedures. The successful candidate is proactive, comfortable in a fast-paced environment, and enjoys sales and connecting with people. The position also includes administrative work, maintenance-request coordination, and helping maintain resident and prospective-tenant satisfaction.

The schedule is Monday through Friday, 8 a.m. to 5 p.m., with occasional weekend hours as needed. Weekend work may support open houses, pool operations, and the RV site; weekday hours can be adjusted to maintain a 40-hour work week. Compensation is $24.00–$28.00 per hour, depending on qualifications, education, and prior experience.

Requirements

• At least 1 year of experience assisting at a manufactured housing or multifamily community with 100 or more units.
• Strong interpersonal skills and the ability to build positive resident relationships and collaborate effectively with team members.
• Exceptional time-management and problem-solving skills.
• Ability to resolve conflicts and complaints and provide customer service tailored to the community demographic.
• Experience with rent collection and delinquency management.
• Ability to identify improvement opportunities and suggest ways to improve property efficiency, productivity, and profitability.
• Ability to provide excellent customer service, respond to tenant needs, and support community engagement.
• Ability to handle complaints and uphold community standards.
• Strong verbal and written communication skills for interacting with tenants, contractors, and local authorities.
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates.
• Proficiency with property-management software; examples include Manage America, CRM, Blue Moon, Rent Café, Vendor Café, and Client Central.
• Valid driver's license.

Nice To Haves

• Bilingual in Spanish and English is preferred but not required.

Responsibilities

• Represent Investment Property Group in a positive and professional manner.
• Drive daily sales and marketing efforts to promote and sell available homes in the community.
• Conduct community tours and engage prospective buyers professionally and enthusiastically.
• Work occasional weekend hours as needed to support open houses, pool operations, and the RV site, while maintaining a 40-hour work week through flexible weekday hours.
• Work with the Community Manager to handle daily activities, property resources, and operational tasks efficiently.
• Oversee rent collections, maintain accurate ledgers, follow up on delinquent accounts, and coordinate eviction proceedings when necessary.
• Assist with applications, leasing for new move-ins and renewals, and wait-list management while ensuring accuracy, compliance, and a positive resident experience.
• Conduct daily property walks to inspect common areas, document findings, and take corrective action to ensure areas are clean, safe, and well-maintained.
• Conduct annual or more frequent unit inspections and follow-ups, document findings, and take corrective action.
• Meet with residents and respond to their concerns, requests, and complaints.
• Maintain professionalism, integrity, and respect when interacting with residents, team members, vendors, and community stakeholders.
• Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections.

Benefits

• Comprehensive benefits package, including medical, dental, and vision insurance, life insurance, a Health Savings Account, and an Employee Assistance Program.
• 401(k) with company match.
• Accrued four weeks of paid time off (PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed