Assistant Community Manager Manufactured Housing Community

IPG - Sage•Richland, WA

3d•$24 - $28

About The Position

Investment Property Group is seeking a dedicated Assistant Community Manager to support operations at Richland Mobile Home Park, a 334-home manufactured housing community in Richland, Washington. The role supports leasing, resident relations, rent collection, administrative work, maintenance coordination, and compliance with property policies and procedures. The successful candidate is proactive, organized, comfortable in a fast-paced environment, and enjoys sales and connecting with people. The position works alongside the Community Manager to support efficient daily operations and a positive community environment. The regular schedule is Monday through Friday, 8 a.m. to 5 p.m. Occasional weekend hours may be needed for open houses, pool operations, and support of the RV site; weekday hours may be adjusted to maintain a 40-hour work week. The listed pay is $24.00–$28.00 per hour, depending on qualifications, education, and prior experience.

Requirements

At least 1 year of experience assisting at a manufactured housing or multifamily community with 100 or more units.
Strong interpersonal skills and ability to build positive relationships with residents and collaborate with team members.
Exceptional time-management and problem-solving skills.
Ability to resolve conflicts and complaints and provide customer service tailored to the community demographic.
Experience with rent collection and delinquency management.
Ability to identify areas for improvement and suggest ways to improve property efficiency, productivity, and profitability.
Ability to provide excellent customer service, respond to tenant needs, and support community engagement.
Ability to handle complaints and uphold community standards.
Strong verbal and written communication skills for interacting with tenants, contractors, and local authorities.
Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates.
Proficiency with property management software; examples include Manage America, CRM, Blue Moon, Rent Café, Vendor Café, and Client Central.
Valid driver's license.

Nice To Haves

Bilingual in Spanish and English; preferred but not required.

Responsibilities

Represent Investment Property Group in a positive and professional manner.
Drive daily sales and marketing efforts to promote and sell available homes in the community.
Conduct community tours and engage prospective buyers.
Work occasional weekend hours as needed to support open houses, pool operations, and the RV site, adjusting weekday hours as needed to maintain a 40-hour work week.
Work with the Community Manager to handle daily activities, property resources, and operational tasks efficiently.
Oversee rent collection, maintain accurate ledgers, follow up on delinquent accounts, and coordinate eviction proceedings when necessary.
Assist with applications, leasing for new move-ins and renewals, and wait-list management while ensuring accuracy, compliance, and a positive resident experience.
Conduct daily property walks; inspect common areas for cleanliness, safety, and maintenance, document findings, and take appropriate corrective action.
Conduct annual or more frequent unit inspections and follow-ups, document findings, and take appropriate corrective action.
Meet with residents and respond to their concerns, requests, and complaints.
Interact professionally and respectfully with residents, team members, vendors, and community stakeholders.
Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections.

Benefits

Comprehensive benefits package including medical, dental, and vision insurance, life insurance, a Health Savings Account, and an Employee Assistance Program.
401(k) with company match.
Accrued four weeks of paid time off.

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