Assistant Community Manager Manufactured Housing Community

Investment Property Group•Richland, WA

3d•$49,920 - $58,240•Onsite

About The Position

Investment Property Group is seeking an Assistant Community Manager for Richland Mobile Home Park, a 334-home manufactured housing community in Richland, Washington. The role supports community operations, sales and marketing, leasing, resident relations, rent collection, and administrative work. The Assistant Community Manager coordinates maintenance requests and helps ensure compliance with property policies and procedures while supporting a positive experience for residents and prospective tenants. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with occasional weekend hours as needed. Flexible weekday hours are available to maintain a 40-hour work week. The role may include supporting open houses, pool operations, and the RV site. Compensation is $24.00–$28.00 per hour, depending on qualifications, education, and prior experience.

Requirements

At least 1 year of experience assisting at a manufactured housing or multifamily community of 100 or more units.
Strong interpersonal skills to foster positive relationships with residents and collaborate effectively with team members.
Exceptional time-management and problem-solving skills.
Ability to handle conflict resolution and complaints, provide customer service tailored to the community demographic, and uphold community standards.
Experience with rent collection and delinquency management.
Ability to identify areas for improvement and suggest ways to improve property efficiency, productivity, and profitability.
Ability to provide excellent customer service, respond to tenant needs, and support community engagement.
Strong verbal and written communication skills for interacting with tenants, contractors, and local authorities.
Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates.
Proficiency in property management software; examples include Manage America, CRM, Blue Moon, Rent Café, Vendor Café, and Client Central.
Valid driver's license.

Nice To Haves

Bilingual in Spanish and English; preferred but not required.

Responsibilities

Represent Investment Property Group in a positive and professional manner.
Drive daily sales and marketing efforts to promote and sell available homes in the community.
Conduct community tours and engage prospective buyers professionally and enthusiastically.
Work occasional weekend hours as needed to support open houses, pool operations, and the RV site, with flexible weekday hours to maintain a 40-hour work week.
Work with the Community Manager to ensure daily activities, property resources, and operational tasks are handled efficiently.
Oversee rent collections, maintain accurate ledgers, follow up on delinquent accounts, and coordinate eviction proceedings as necessary.
Assist with applications and leasing for new move-ins and renewals, and manage the wait list while ensuring accuracy, compliance, and a positive resident experience.
Conduct daily property walks to inspect common areas, document findings, and take appropriate corrective action to maintain cleanliness, safety, and upkeep.
Perform annual or more frequent unit inspections and follow-ups, document findings, and take appropriate corrective action.
Meet with residents and respond to their concerns, requests, and complaints.
Maintain professionalism, integrity, and respect when interacting with residents, team members, vendors, and community stakeholders.
Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections.