Practice Manager Jobs

About The Position

Requirements

• Associate's Degree required
• Minimum of 3 years of demonstrated management experience in a healthcare setting (if Bachelor’s Degree is not obtained)
• Familiar with fiscal and human resource management practices
• Knowledge of health care administration principles, including managed care, insurance claims processes, medical terminology, etc.
• Skill in gathering, analyzing and interpreting information
• Proficiency with computer systems, programs and applications
• Ability to apply principles to solve everyday problems in a variety of situations
• Knowledge of office management techniques and practices
• Skill in written and verbal communication
• Ability to exercise initiative, problem solving, decision-making
• Ability to establish priorities and coordinate work activities
• Good communication and customer service skills

Nice To Haves

• Bachelor’s Degree
• Five or more years of clinical supervisory experience
• Bilingual (English/Spanish) fluency

Responsibilities

• Responsible for the daily operation and maintenance of small to medium-sized clinic practices, typically consisting of 4-7 physicians and advanced practice providers
• Supervising staff
• Ongoing rounding w/in practice
• Implementing cost control measures
• Monitoring and ensuring adherence to patient care quality standards
• Resolving issues
• Performing all duties necessary for the efficient and effective operation of the clinic
• Directing, supervising, and coordinating staff and activities to ensure high-quality patient service
• Ensuring staff compliance with legal and regulatory standards and clinic adherence to established policies and procedures
• Oversight of the planning, organization and direction of clinic operations
• Provides supervision, development and mentoring, evaluation and management of clinic supervisory staff
• Monitors compliance of all clinic metrics (Customer Service, Membership, Retention, etc)
• Assists in the preparation, implementation and adherence to clinic budgets
• Ensures region is well promoted and properly represented through marketing and community relations
• Provides continual process improvement including all clinic processes and/or services
• Supervises assigned personnel to ensure quality patient care, including forms and procedures as required
• Monitors clinic workflow and schedule to ensure productivity standards are met
• Administers clinic policies and procedures in a consistent and timely manner
• Evaluates performance and recommends merit increases, promotions, and disciplinary actions, assists in interviews, trains, and orients staff
• Ensures that office space, supplies, assistance are provided and maintained appropriately for medical staff and patient care
• Works with senior management to ensure operations and relations are effective
• Attends required meetings and participates in committees as requested
• Ensures personnel forms and/or records are kept updated and submitted to other departments in a timely manner
• Ensures that offices for new and incoming providers are ready and equipped
• Collects clinic performance and quality metrics and produces reports for management
• Orders office and medical supplies and ensures sufficient quantities are maintained at all times
• Assists in budget preparation and adherence
• Performs all other related duties as assigned