Practice Manager- Dental

Medlink Georgia•Danielsville, GA

About The Position

MedLink Georgia is seeking a detail-oriented and compassionate Practice Manager to oversee day-to-day operations at its Danielsville, Georgia practice. The role includes responsibility for staff operations, facility maintenance, clinical support functions, practice performance, financial processes, patient concerns, medical records, and compliance. The manager provides leadership and supervision to medical secretaries, medical records staff, medical assistants, licensed practical nurses, and registered nurses, and coordinates clinical activities with site providers and/or the Medical Director. The Practice Manager also supports the practice’s Patient-Centered Medical Home (PCMH) activities, ensuring they follow PCMH standards and MedLink Georgia policies and procedures. The position participates in daily team huddles, monitors PCMH implementation, and reports barriers to the corporate PCMH designee.

Requirements

Bachelor’s degree in business, management, or healthcare management, or an equivalent combination of education and work experience.
Two years of medical practice or public health clinic management experience.
One year of supervisory or management experience at the department level.

Nice To Haves

Dental experience preferred.

Responsibilities

Oversee day-to-day staff operations, facility maintenance, and clinical functions of medical support staff.
Provide leadership and supervision to medical secretaries, medical records staff, medical assistants, licensed practical nurses, and registered nurses.
Manage daily practice operations, monitor and evaluate financial and operational performance, and initiate corrective action when appropriate.
Coordinate clinical activities with site providers and/or the Medical Director.
Handle, report, and assist in resolving patient complaints, billing issues, and other administrative issues.
Monitor staff use of the practice management system for accuracy and identify issues and training needs.
Manage timely documentation of patient visits.
Work with the Compliance Department and oversee medical records activities to ensure appropriate handling of protected health information.
Coordinate with outside organizations regarding patient services, including translation and transportation.
Authorize invoice payments according to organizational protocols.
Ensure payment processing and financial records and transactions are handled according to established policies and procedures.
Ensure timely completion and submission of service billing codes and daily production reconciliation reports.
Collect, compile, and submit accurate financial and statistical data.
Review and approve invoices and statements as appropriate.
Coordinate maintenance and services for the facility, property, and equipment.
Ensure PCMH activities follow PCMH standards and MedLink Georgia policies and procedures.
Participate in daily team huddles and ensure successful implementation of huddles.
Monitor PCMH standards and expectations and report barriers to successful implementation to the MedLink corporate PCMH designee.