Dental Practice Manager

Dental Associates Group•Mount Pleasant, MI

About The Position

The Dental Practice Manager leads operations at a well-established private dental practice, supporting staff and clinical teams while promoting patient-centered care. The role oversees daily practice operations, staff coordination, appointment scheduling, patient inquiries, insurance claims, billing, and financial performance. The manager also communicates treatment plans, financial estimates, and post-operative instructions, and helps maintain regulatory compliance and a secure, confidential environment. The practice offers a structured schedule, a supportive and inclusive workplace, opportunities for leadership development and career progression, and a compensation and benefits package.

Requirements

  • At least 3 years of successful dental practice management experience.
  • Proficiency with Open Dental software.
  • Fundamental understanding of business accounting and proficiency with Excel.
  • Demonstrated ability to lead and inspire a team toward common goals.
  • Excellent verbal and written communication skills, with professionalism and empathy.
  • Meticulous attention to detail when overseeing patient records, appointments, and financial transactions.

Responsibilities

  • Manage practice operations, including staff coordination, appointment scheduling, and patient inquiries.
  • Promote a patient-centered experience, ensuring patients are welcomed, comfortable, and provided responsive, professional care.
  • Collaborate with clinical staff to support seamless patient flow and positive patient experiences.
  • Oversee insurance-related matters, accurate claims processing, and efficient billing procedures.
  • Lead efforts to achieve annual profitability goals through effective financial management.
  • Communicate treatment plans, financial estimates, and post-operative instructions to patients.
  • Support team communication, training, and leadership to promote cohesive internal interactions.
  • Maintain compliance with regulatory guidelines, including HIPAA and OSHA, and protect the security and confidentiality of the practice.
  • Oversee patient records, appointments, and financial transactions for accuracy and compliance.

Benefits

  • Paid time off
  • Health benefits
  • Dental benefits
  • Vision benefits
  • 401(k) retirement plan
  • Performance-based bonus
  • Competitive compensation
  • Professional advancement and potential career progression
  • Ongoing training and development programs
  • Structured schedule supporting work-life balance
  • Team-building activities and celebratory events
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