Practice Manager- Dental

Medlink Georgia•Danielsville, GA

About The Position

MedLink Georgia is seeking a compassionate, detail-oriented Practice Manager to oversee the day-to-day operations of a dental practice in Danielsville, Georgia. The role manages staff, facility maintenance, clinical support functions, practice performance, patient and administrative issues, financial processes, and medical records activities. As a member of the Leadership Team, the Practice Manager coordinates clinical activities with providers and/or the Medical Director and ensures the practice follows organizational policies and procedures, including PCMH standards.

Requirements

  • Bachelor's degree in business, management, or healthcare management, or an equivalent combination of education and work experience.
  • Two years of medical practice or public health clinic management experience.
  • One year of supervisory or management experience at the department level.

Nice To Haves

  • Dental experience preferred.

Responsibilities

  • Oversee day-to-day staff operations, facility maintenance, and clinical functions of medical support staff.
  • Lead and supervise Medical Secretaries, Medical Records staff, Medical Assistants, Licensed Practical Nurses, and Registered Nurses.
  • Manage daily practice operations and monitor and evaluate financial and operational performance, initiating corrective action when appropriate.
  • Coordinate the practice's clinical activities with site providers and/or the Medical Director.
  • Handle, report, and assist with resolving patient complaints, billing issues, and other administrative issues.
  • Monitor staff use of the practice management system for accuracy and identify issues and training needs.
  • Ensure timely documentation of patient visits.
  • Work with the Compliance Department and oversee medical records activities to ensure appropriate handling of protected health information.
  • Coordinate with outside organizations regarding patient services, including translation and transportation, and authorize invoice payments according to organizational protocols.
  • Ensure payment processing and the recording of financial records and transactions comply with established policies and procedures.
  • Ensure timely completion and submission of service billing codes and daily production reconciliation reports.
  • Collect, compile, and submit accurate financial and statistical data.
  • Review and approve invoices and statements as appropriate.
  • Maintain and coordinate services for the facility, property, and equipment.
  • Ensure PCMH activities follow PCMH standards and MedLink Georgia policies and procedures.
  • Participate in daily team huddles and ensure their successful implementation.
  • Monitor PCMH standards and expectations and report barriers to successful implementation to the MedLink Corporate PCMH designee.
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