Dental Practice Manager

ProSmile • West New York, NJ

1d • $65,000 - $75,000

About The Position

The Dental Practice Manager oversees the smooth and efficient operation of a dental practice, including administrative tasks, financial management, and staff coordination. The role serves as a central point of contact for internal team members and external stakeholders and involves managing schedules, handling patient inquiries, maintaining records, and implementing office policies and procedures. The manager collaborates with dentists and other staff to optimize patient care delivery and improve the overall patient experience. Strong organization, communication, and leadership skills are essential.

Requirements

• At least 5 years of work experience in a dental or medical office.
• At least 1 year of experience at a supervisor or management level with direct reports.
• Strong customer service orientation toward patients and staff.
• Ability to learn new technologies and systems.
• Ability to work in a fast-paced environment.
• Some scheduling flexibility, including the ability to work evenings and weekends as needed.
• Experience using Outlook, Word, and Excel.
• High school diploma or GED.
• Strong communication and interpersonal skills.
• Ability to review critical issues, solve problems effectively, and create action plans.
• Ability to develop and implement approaches to improve processes, procedures, and the general work environment.
• Excellent organization, prioritization, follow-up, analytical, and time-management skills, including the ability to handle multiple priorities and deadlines.
• Ability to use independent judgment and manage and impart confidential information.

Responsibilities

• Serve as an office facilitator and liaison between the office and Corporate, providing positive leadership.
• Supervise treatment support systems and patient-flow sequencing.
• Maintain collection controls and systems.
• Monitor overall office expenses.
• Oversee daily closeout functions and daily deposits with the corporate office.
• Evaluate subordinates’ work performance and mentor, counsel, and discipline them when necessary.
• Perform miscellaneous job-related duties as assigned.

Benefits

• Medical insurance, including a choice of five Aetna plans.
• Dental insurance through MetLife.
• Vision insurance through Davis and UHC.
• Flexible Spending Accounts and Health Savings Accounts.
• Employer-paid basic life and AD&D insurance, with voluntary life and short- and long-term disability plans.
• Employee Assistance Program (EAP).
• Identity theft and fraud protection.
• Legal support services.
• Discount programs, including pet insurance, travel, theme parks, and electronics.
• Wellness programs.
• Financial wellness and planning tools.
• Training and career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED