Practice Manager

Integrated Dermatology • Brighton, MA

2d

About The Position

Integrated Dermatology Group is seeking a Practice Manager to oversee daily operations at its Brighton and Mashpee locations. The role manages office operations and personnel, supports physicians and clinical staff, ensures regulatory compliance, and helps deliver exceptional patient service and practice growth. The manager works with the RVP on strategic initiatives and collaborates with HR on personnel matters. This is a full-time, Monday-Friday position with pay starting at $75,000 per year.

Requirements

• Exceptional communication skills and ability to multitask.
• Effective personnel management skills, including training staff and delegating duties.
• Thorough knowledge of HIPAA, OSHA, and other relevant medical practice regulations.
• Strong computer skills, including proficiency in Microsoft Office Suite.
• A hands-on approach to team building and willingness to work hard.
• Experience as an Office Manager in a medical office setting.
• Experience with medical software and knowledge of medical billing and coding processes.
• Proven experience building office culture and cross-functional teams to enhance patient experience and practice growth.

Nice To Haves

• Experience in dermatology.
• Bachelor’s degree.

Responsibilities

• Manage daily operations, including patient scheduling and registration, medical records, data entry, cash posting, daily bank deposits, office maintenance, and computer systems.
• Supervise and develop medical office personnel, including staff selection, onboarding, training, scheduling, and performance management in collaboration with HR.
• Ensure exceptional patient service, including timely resolution of patient concerns and service recovery.
• Collaborate with the RVP to implement strategic initiatives and support practice growth.
• Manage, implement, and maintain office policies and procedures to ensure consistency and compliance.
• Oversee compliance with HIPAA, OSHA, and other regulatory requirements.
• Provide administrative support to physicians and clinical staff as needed.
• Monitor and report on KPIs, including patient volume, financial performance, and operational efficiency.
• Foster a collaborative and supportive team environment that promotes staff engagement and professional development.
• Enforce office policies and procedures to maintain operational excellence.
• Perform other related duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed