Physician Liaison Jobs

About The Position

Requirements

• Bachelor’s degree, or an associate degree with at least 2 years of sales or healthcare experience.
• Healthcare sales and/or marketing experience.
• Excellent face-to-face communication skills.
• Ability to work independently, close new leads, and follow up on existing leads.
• High energy, drive, and confidence in public relations.
• Ability to multitask in a fast-paced environment, recognize priorities, and determine what takes precedence.
• Excellent organizational and time management skills.
• Effective oral and written communication skills.
• Strong working knowledge of computers and Microsoft Office programs.
• Ability to follow a professional dress code.

Nice To Haves

• Experience in pulmonology, urgent care, primary care, pediatrics, or endocrinology.
• Experience with Salesforce Contact Management System.

Responsibilities

• Develop and grow relationships with direct referral sources through scheduled account visits to recruit new patient referrals.
• Conduct face-to-face sales calls and presentations introducing ENT and Allergy services and new service lines.
• Obtain, interpret, and analyze physician referral data to improve sales effectiveness and efficiency and to prioritize sales and routing plans toward weekly and monthly objectives.
• Use Salesforce CRM to document calls, call notes, and other activities in an effective field activity tracking system.
• Promote and participate in community awareness events and outreach.
• Define and continually refine the competitive landscape and the assigned practices’ value proposition.
• Resolve physician customer service calls, make decisions within authorized responsibility, or direct decisions to the proper authority.
• Follow up promptly on questions, interests, and concerns raised by referral sources.
• Facilitate introductions of new referring physicians and relevant support staff to assigned practices.
• Ensure new referral sources receive appropriate, timely educational information, such as physician biographies, patient outcomes data, and meetings with physician teams.
• Work with organizational leadership on referral source retention and growth strategies.
• Prepare monthly and quarterly reports and review findings with physicians and leadership.
• Help identify referral growth strategies, set growth goals, calculate referral forecasts, and develop plans to increase market penetration.
• Demonstrate a commitment to excellent customer service.
• Participate in educational activities and self-development to support professional growth.
• Maintain professional appearance and conduct as established by the organization.
• Encourage and maintain confidentiality in interactions with physicians and providers.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision health benefits.
• Health Savings Account (HSA).
• Flexible Spending Account (FSA).
• Short- and long-term disability.
• Holidays and paid time off (PTO).
• Employee Assistance Program (EAP).
• Retirement contribution program with 401(k) match.