Physician Liaison Jobs

About The Position

Requirements

• Bachelor's degree
• 5 years’ experience in physician marketing, customer relationship management, or sales/account management

Responsibilities

• Develops and executes strategic action plans targeted toward physicians and their staff, to acquire, grow and nurture strong relationships that ultimately drive profitable referrals.
• Performs as liaison between the hospital and community-based referring physicians.
• Communicates and conducts personal visits regularly to referring physician offices to develop and maintain strong relationships with referring physicians and their office staff.
• Assists in building marketing programs and communication plans designed to improve physician loyalty, drive account migration and acquisition, enhance referral profitability.
• Ensures management of all functions related to problem resolution, identifying problems or concerns and offering exemplary service as the interface liaison to help drive resolution to referral issues.
• Maintains complete and accurate physician records and inputs into the customer relationship management (CRM) program Salesforce.com, in a timely manner.
• Coordinates referring physician meetings with specialists and /or representatives from Texas Children’s Hospital.
• Informs senior management of important referring physician, community and corporate issues.
• Develops an in-depth knowledge of the services offered at Texas Children’s Hospital and the appropriate process for implementation of referrals and authorizations.
• Develops and implements education opportunities sponsored by Texas Children’s Hospital, targeted to referring physicians.
• Implements marketing plans and programs targeted to physicians in their territory and represent Hospital at targeted physician conferences
• Manages both data gathering and data reporting for assigned territory demonstrating effectiveness in driving referrals and revenue